Lydia King
@lydiaking
Dynamic and skilled business professional
What I'm looking for
As a highly motivated and organized individual with over three years of experience in customer service and operational roles, I excel at balancing client and business needs. I am dedicated to delivering exceptional service and seeking to leverage my skills in new opportunities. With a strong background in multitasking, strategic planning, and effective communication, I consistently exceed customer expectations and drive results.
Throughout my career, I have developed a unique ability to identify and resolve complex issues through creative and analytical thinking. My exceptional phone communication skills and collaborative teamwork approach have allowed me to build strong relationships with clients and colleagues alike.
I am a driven and innovative problem solver, always looking for ways to improve processes and achieve long-term goals. With a strong educational foundation in Recreation Management and a passion for delivering exceptional service, I am confident in my ability to make a positive impact in any organization.
Experience
Work history, roles, and key accomplishments
Business Associate
Comfort Inn & Suites
Jan 2022 - Dec 2022 (11 months)
Organized and performed guest check-ins and check-outs, ensuring client satisfaction. Assisted in setting up and preparing business events. Managed group and reservation billing. Handled reservation functions to maintain the highest possible occupancy rates.
Business Associate
49er Inn & Suites
Jun 2019 - Nov 2021 (2 years 5 months)
Responded to client inquiries, requests, and complaints promptly and courteously. Managed incoming calls and directed them to the appropriate department or person. Ensured the lobby area and front desk were clean and organized at all times.
Education
Degrees, certifications, and relevant coursework
Lydia hasn't added their education
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