Lwandile Phil Goniwe

Infrastructure and Microsoft cloud engineer with 5+ years in IT, specialising in Microsoft 365, Azure, Entra ID, Intune, hybrid Active Directory and cybersecurity. I administer Microsoft 365 and Azure for 50+ users across five group entities, covering identity, endpoint management, Windows Server (Active Directory, Group Policy, DNS), email security and compliance. I was promoted from System Administrator after leading the MFA and Conditional Access rollout under a Zero Trust approach.

I have also delivered remote L2/L3 support to UK clients in finance, legal and professional services for a London-based managed service provider, using HaloPSA, IT Glue, N-able RMM, ThreatLocker, Microsoft Defender and Barracuda.

Key results: 98% endpoint compliance through Microsoft Intune; 60% reduction in tender processing time through automation; 15+ hours saved per week with Power Automate and Zapier; 12+ IT policies written supporting POPIA and ISO 27001/9001 audits.

Certifications: Microsoft Azure Administrator (AZ-104), Azure Fundamentals (AZ-900), CompTIA Security+, CEH, ITIL 4 Foundation, CCNA. Based in South Africa (UTC+2) and open to remote infrastructure, systems administration, Azure, Microsoft 365 and L2/L3 / Tier 3 roles with UK, European and global teams.