Open to opportunities

Lutfia Sagira Prome

@lutfiasagiraprome

Message

Customer Service Representative focused on resolving issues across chat, email, and phone support.

Bangladesh

Message

What I'm looking for

I’m looking for a Customer Service Representative position where I can resolve customer issues through chat, email, and phone support, use CRM/helpdesk tools, and contribute to customer satisfaction and the organization’s success.

I’m Lutfia Sagira Prome, targeting a Customer Service Representative role where I can use clear communication and problem-solving to handle inquiries, complaints, and follow-ups across live chat and email, plus phone support.

I’ve built customer support skills around accurate information, conflict resolution, and maintaining customer satisfaction, and I adapt quickly to new tools like Zendesk and Freshdesk.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Lutfia Sagira Prome

Customer-focused professional with strong communication skills and a passion for helping people. Seeking a position as a Customer Service Representative to utilize communication skills, empathy, and problem-solving abilities.