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Ops + Admin Specialist | 9+ yrs optimizing projects and processes | Open to contract work
Experience
Volunteer & Marketplace Coordinator
SOCAP Global
Dec 2019 - Apr 2024 (4 years 4 months)
Customer Service Representative 2
Lectric Ebikes
Jun 2023 - May 2025 (1 year 11 months)
Data Entry & Accounts Payable Assistant
Precision Masonry
Jan 2019 - Jan 2022 (3 years)
Executive Assistant
Modular Movement
Jan 2015 - Feb 2020 (5 years 1 month)
130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
Global Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
I am a Strategic IT Program Management Director driving large-scale digital transformation and measurable business value.
Experience
Senior Director, Digital Technology
CBRE
Jan 2022 - Jan 2024 (2 years)
Project Manager Director
CBRE
Jan 2016 - Jan 2022 (6 years)
Director of Business Services
Colyar Technology Solutions
Jan 2015 - Jan 2016 (1 year)
Technical Project Manager with 13+ years of experience in SaaS.
Experience
Associate Principal of Project and Program Management
LTIMindtree
Jan 2024 - Present (1 year 10 months)
Sr. Technical Project Manager
CarParts.com
Jan 2023 - Jan 2024 (1 year)
Technical Program Manager
Internet Brands
Biotechnology graduate skilled in remote customer support and data operations.
Experience
Freelance Virtual Assistant
Freelance
Jan 2024 - Present (1 year 10 months)
Customer Support Trainee
Online Internship
I'm based out of Kansas City, looking to expand my skill set.
Experience
Remote Job
Unknown
Executive/C-level assistant specializing in global calendar, travel, and operations support.
Experience
Executive/C-Level Assistant
EHR
Jan 2025 - Present (10 months)
Administrative Virtual Assistant
DigiSkills
Apr 2024 - Jan 2025 (9 months)
Digital Marketer
Its_Godeze_MIvy
Sep 2022 - Jul 2023 (10 months)
I’m looking to support businesses in need of a reliable remote VA or support agent.
Experience
Global Technical Support
Confidential
Person in Charge
Confidential
Jan 2019 - Dec 2022 (3 years 11 months)
Customer Service Representative
Confidential
Jan 2015 - Dec 2017 (2 years 11 months)
I am an empathetic remote customer service representative, tech‑savvy and reliable
Experience
Customer Support & Data Entry Assistant
Tech Solutions
Jan 2022 - Jan 2024 (2 years)
Freelance Support Assistant
Freelance
Jan 2024 - Present (1 year 10 months)
Detail-oriented virtual scheduling assistant optimizing calendars and administrative workflows.
Experience
Virtual Assistant
Unique Grocery
Virtual Scheduling Assistant
Freelance
Empathetic customer service professional with 9+ years' experience.
Experience
Customer Service & Billing Support
Admiral Insurance
Apr 2024 - Feb 2025 (10 months)
Customer Relations & Operations
Family Business (Glass Factory)
Jan 2015 - Jan 2024 (9 years)
Claims Specialist
Bank of America
Detail-oriented remote administrative assistant keeping entrepreneurs organized across time zones.
Experience
Remote Administrative Assistant
Freelance
Jan 2023 - Present (2 years 10 months)
Virtual Customer Support Assistant
Independent Contract
Jun 2022 - Dec 2022 (6 months)
Experienced broadcast presentation scheduler and meticulous proofreader skilled at deadline-driven workflows.
Experience
Presentation Scheduler
Ginx TV
Nov 2016 - Aug 2025 (8 years 9 months)
Presentation Scheduler
Viacom Media Networks
May 2013 - Jul 2016 (3 years 2 months)
Scheduler
AMC Network International CE
Mar 2007 - Nov 2011 (4 years 8 months)
Resourceful cold caller and sales representative with proven results.
Experience
Cold Caller & Sales Support
Self-Employed
Jan 2020 - Present (5 years 10 months)
Sales Representative
Ade Integrated Services
Jan 2018 - Dec 2019 (1 year 11 months)
Customer Service Representative
Mob Digital Services
Customer-focused technical support specialist skilled in issue resolution.
Experience
Customer Support Specialist
SafetyWing
Dynamic Executive Assistant with a passion for operational efficiency.
Experience
Executive Virtual Assistant
Paddy Technical Global Concept
Feb 2022 - Nov 2024 (2 years 9 months)
Administrative Assistant
TechExtra Solutions
Sep 2020 - Feb 2022 (1 year 5 months)
Customer support and admin specialist delivering reliable, detail-oriented remote support and efficient workflow management.
Experience
Freelance Customer Support Assistant
Self-Employed
Jan 2024 - Present (1 year 10 months)
Bilingual executive assistant specializing in calendar, travel, and international remote support.
Experience
Executive Assistant
Self-Employed
Jan 2021 - Present (4 years 10 months)
Event & Wedding Coordinator
Freelance
Jan 2019 - Dec 2021 (2 years 11 months)
Sales & Customer Service Associate
Retail & Hospitality
Jan 2016 - Dec 2019 (3 years 11 months)
Warm, people-oriented communicator with 5 years of teaching experience.
Experience
Online English Teacher
Nativecamp/Preply
Jan 2021 - Dec 2025 (4 years 11 months)
Detail-oriented virtual assistant delivering efficient administrative and client support.
Experience
Administrative Assistant
Assist Factory LLC
Jan 2024 - Oct 2025 (1 year 9 months)
Virtual Assistant
Head of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
Solutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
Account Manager
CareApp
Apr 2020 - May 2020 (1 month)
Assistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
Solution Manager
FPX
Jan 2014 - Jan 2015 (1 year)
Consulting Manager
Oracle
Jan 2008 - Jan 2014 (6 years)
Jan 2022 - Jan 2023 (1 year)
Sr. Technical Project Manager
Dynamic Healthcare Systems
Jan 2017 - Jan 2022 (5 years)
Scrum Master / Project Manager
UnitedHealth Group
Jan 2013 - Jan 2015 (2 years)
Jan 2012 - Jan 2014 (2 years)
Customer Support Executive
Santander Bank
Jan 2010 - Jan 2012 (2 years)
Proofreader / Copy Editor
Tessloff & Babilon Publishing House
Jul 2007 - Oct 2011 (4 years 3 months)
Jan 2016 - Dec 2017 (1 year 11 months)
Au Pair & Family Support Assistant
Private Families
Jan 2014 - Dec 2016 (2 years 11 months)
Jbottombyjal
Aug 2021 - Dec 2023 (2 years 4 months)
Customer & Admin Support
The Elixir
Oct 2020 - Jun 2021 (8 months)