Open to opportunities

Luqman User

@luqmanuser

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Aspiring data analyst with strong skills in client management.

Pakistan

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What I'm looking for

I am looking for a role that offers growth opportunities and values innovative thinking.

I am a dedicated professional with a diverse background in client management and business development, currently seeking opportunities in data analytics. My experience spans various roles, including Account Manager at Demofiy, where I successfully conducted outreach to potential clients, introducing them to trading platforms and financial market opportunities. My ability to communicate effectively and facilitate client onboarding has been instrumental in ensuring smooth transitions for new users.

Previously, I served as a Business Development Officer at Bestway Communications, where I honed my skills in generating leads and building rapport with clients. My role involved conducting outbound calls to UK business owners, which enhanced my understanding of customer needs and the importance of tailored solutions. Additionally, my time as a Client Success Specialist at Tribe Consulting allowed me to resolve customer inquiries and upsell products, further developing my sales and customer service skills.

Experience

Work history, roles, and key accomplishments

Assigned Account Manager

Demofiy

Aug 2023 - Jan 2024 (5 months)

Conducted outreach to potential clients, introducing them to trading platforms and financial market opportunities. Facilitated client onboarding and collaborated with senior account managers to deliver personalized trading strategies.

Onboarding Financial Markets Google Workspace Asana Notion Communication Skills Team Collaboration

Business Development Officer

Bestway Communications

Nov 2021 - Jun 2023 (1 year 7 months)

Conducted outbound calls to UK business owners for indemnity insurance services, generating interest and scheduling appointments for licensed agents. Built rapport with clients and maintained an organized database of leads.

Outbound Calling Client Relationship Management Scheduling Database Management Communication Skills Sales Strategies

Client Success Specialist

Tribe Consulting

Jan 2019 - Sep 2021 (2 years 8 months)

Resolved customer inquiries regarding supplements and medications, processed payments, and upsold products to enhance customer satisfaction. Maintained knowledge of product offerings to drive sales.

Customer Service Payment Processing Upselling Product Knowledge Communication Skills Problem Solving Customer Satisfaction

Customer Sales Executive

Touchstone Communications

Feb 2016 - Jan 2018 (1 year 11 months)

Sold insurance policies to individual clients, developed strong relationships, and utilized effective sales strategies to exceed targets and achieve high customer satisfaction.

Customer Relationship Management Sales Strategies Communication Skills Customer Satisfaction

Administrative Assistant

Accident And Injury Lawyer

Aug 2012 - Jan 2014 (1 year 5 months)

Managed multi-line phone systems, routed calls, and improved document organization through an effective record filing system, establishing strong relations with customers.

Communication Skills Time Management

Education

Degrees, certifications, and relevant coursework

London School of Business & Finance

Certificate in Data Analytics, Data Analytics

2021 - 2021

Proficient in data analysis tools including Microsoft Excel and SQL. Created entry-level dashboards using Excel and Power BI. Completed projects such as NHS Hospital Data Analysis and Tesco Data Insights.