Luna Calpito
@lunacalpito
Executive Concierge at PricewaterhouseCoopers AC Manila, supporting executives with time, communications, and operations.
PhilippinesWhat I'm looking for
At PricewaterhouseCoopers AC Manila, I provide administrative, organizational, and strategic support to top-level management.
I serve as a trusted partner to executives, helping ensure their time, communications, and operations are managed efficiently.
At Accenture Inc., I interpreted and analyzed workforce information and made recommendations aimed at reducing overhead and improving customer satisfaction.
Earlier, I responded to subscription inquiries and customer concerns at Accenture Inc. and Concentrix CVG. I also handled complaints, processed requests, and answered product questions.
Experience
Work history, roles, and key accomplishments
Provide high-level administrative, organizational, and strategic support to top-level management. Exercise discretion and sound judgment, demonstrate excellent communication skills, and effectively manage multiple priorities.
Interpret, analyze, read, and make recommendations that improve a workforce with an eye on reducing overhead and increasing customer satisfaction and experience.
Attended to customer concerns regarding subscriptions and inquiries with a commitment to providing the best experience in a short span of time.
Maintained a positive, empathetic, and professional attitude toward customers at all times. Responded promptly to customer inquiries through various channels and resolved complaints effectively.
Education
Degrees, certifications, and relevant coursework
Pamantasan ng Cabuyao
Bachelor of Science, Marketing Management
Bachelor of Science in Marketing Management, graduated in 2021.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
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