At Telus Digital Philippines, I handled 80–100 inbound client interactions daily and documented customer cases using CRM tools.
I adapted to changing corporate policies and regulatory procedures while working toward rapid conflict resolution.
At the Supreme Court of the Philippines, I supported daily administrative operations in the personnel division, organizing HR documents and personnel records.
My experience also includes airline customer service at Teleperformance Philippines and administrative support, executive assistance, and candidate engagement. I’ve worked with sensitive records, scheduling, correspondence, and digital marketing collateral.

