Luis Rojas
@luisrojas1
Performance-driven project and quality specialist skilled in communication, data entry, and service delivery.
SpainWhat I'm looking for
I am a performance-driven professional with experience in project support, quality assurance, and service delivery across clinical and administrative environments.
I have a strong track record identifying process gaps and operational weaknesses, aligning strategies to improve efficiency and driving measurable improvements in quality and productivity.
My experience includes managing quality systems for clinical trial documentation, data entry under HIPAA compliance, and supporting program administration and hiring coordination.
I communicate effectively in English and Spanish, am proficient with D-365, Atlassian, HTML, CSS, Microsoft Office, and prioritize collaboration with stakeholders to deliver on-time, high-quality results.
Experience
Work history, roles, and key accomplishments
Search Quality Rater
Welocalize
Sep 2025 - Present (1 month)
Evaluates search results and online content for relevance and quality to improve engine ranking algorithms and user experience; follows detailed guidelines to maintain consistency and accuracy.
Data Entry Specialist
The Nagler Group
Jan 2025 - Aug 2025 (7 months)
Processed patient authorizations and entered diagnosis, procedure codes, and NPIs while complying with HIPAA; maintained 100% quality audit scores and processed over 60 faxes daily.
UFOffice Support Assistant
University of Central Florida
May 2024 - Sep 2024 (4 months)
Managed CWEP program administration including application processing, eligibility communication, interview scheduling with Lockheed Martin, and preparation of new hire packets to support student placements.
Quality Specialist
RWS Life Sciences
Jan 2022 - Dec 2023 (1 year 11 months)
Maintained quality management for clinical trial documentation, proofread and edited translated PRO/ClinRO/ObsRO documents, coordinated with PMs and linguists to ensure on-time delivery and compliance with SOPs.
Education
Degrees, certifications, and relevant coursework
UFUniversity of Central Florida
Bachelor of Arts, Human Communication
Completed a Bachelor of Arts in Human Communication with a minor in Digital Media, graduating in May 2022.
VCValencia College
Associate of Arts, General Studies
Earned an Associate of Arts in General Studies and a Technical Certificate in Business, completed in May 2019.
Availability
Location
SpainAuthorized to work in
Job categories
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