Letícia User

I work in regulated healthcare and pharmaceutical settings, performing final checks of aseptically manufactured pharmaceutical products in line with GMP and SOP. I conduct in-process quality checks, verify production documentation for compliance and traceability, and reconcile raw materials to ensure conformity. When I find issues, I identify and document quality deviations and non-conformances and collaborate with Quality Assurance to support regulatory compliance.

Alongside pharmaceutical quality work, I’ve managed high-throughput lab operations as a Healthcare Administrator, using LIMS systems for specimen reception, sample booking, and patient data entry. I coordinated reporting workflows, handled documentation and data archiving, and improved customer communication by building an Excel-based tracking system that reduced response time from up to 30 minutes to 2 minutes—then streamlined case release times by up to 80% through proactive tracking and pre-checking. I also bring strong team leadership and process improvement habits from progressing from Bar Staff to Bar Supervisor.