Luis Perez
@luisperez2
Energy engineer and entrepreneur with expertise in AI and data security.
What I'm looking for
I'm Luis Alberto Perez Gonzalez, an energy engineer with a passion for innovation and technology. I have successfully opened my own solar engineering business, Hyperion, where I specialize in solar panel and heating installation and maintenance. My entrepreneurial spirit drives me to explore new opportunities in the renewable energy sector.
With a diverse background in data security and customer service, I have worked as an AI Chatbot response and security auditor and a web search evaluator at Pactera Edge. My experience spans various roles, including data entry and web ads evaluation, where I have honed my analytical skills and attention to detail. I am fluent in Spanish and have a working proficiency in English, allowing me to communicate effectively in diverse environments.
Experience
Work history, roles, and key accomplishments
AI Chatbot & Security Auditor
Datannotation Tech
Jan 2023 - Present (2 years 6 months)
Assessed and audited AI chatbot responses for security and accuracy. Ensured compliance with safety protocols and improved response quality.
Web Search Evaluator
Pactera Edge
Jan 2021 - Present (4 years 6 months)
Evaluated web search results to improve search engine accuracy and relevance. Contributed to the Jarvis project as a web search evaluator.
Solar Engineering Business Owner
Hyperion Solar
Aug 2019 - Present (5 years 11 months)
Founded and managed a solar engineering business specializing in solar panel and heating system installations. Oversaw maintenance and ensured customer satisfaction.
Web Search Analyst
Appen
Jan 2017 - Present (8 years 6 months)
Analyzed web search results and evaluated online advertisements for quality and relevance. Provided feedback to improve search algorithms and ad performance.
Billing & Customer Service Agent
Teleperformance
Jun 2014 - Present (11 years 1 month)
Provided billing and customer service support for Comcast cable company. Resolved customer inquiries and managed billing issues.
Data Security Analyst
MCC & Warren
Aug 2012 - Present (12 years 11 months)
Conducted data security analysis for Telcel, ensuring data integrity and protection. Implemented security protocols and monitored system vulnerabilities.
Translator & Trainer
Misión Hills Colgate Palmolive
Apr 2012 - Present (13 years 3 months)
Translated technical information between engineers and operators to facilitate understanding of flexographic machine operations. Provided training to ensure proper machine usage.
Internal IT & Data Security Agent
Compucom
Jan 2009 - Present (16 years 6 months)
Provided internal IT and data security assistance for Blockbuster, resolving password issues and managing server access. Configured computer settings and offered technical support.
Operation Assistance
Simose Mexico D.F
Jan 2008 - Present (17 years 6 months)
Coordinated security guards for various companies and schools, including Ford and Montepío. Improved assistance and reduced workplace turnover rates by 50%.
Customer Service
Royal Holiday
Jan 2007 - Present (18 years 6 months)
Assisted members with booking accommodations and understanding their membership benefits. Explained credit usage and available options to enhance member satisfaction.
Customer Service Representative
Teletech
Jan 2004 - Present (21 years 6 months)
Served as a Customer Service Representative for Accenture and Charter, handling customer inquiries and sales. Provided support and resolved issues for various clients.
Education
Degrees, certifications, and relevant coursework
Universidad Politecnica Aguascalientes
Energy Engineering, Energy Engineering
Studied energy engineering at Universidad Politecnica Aguascalientes from 2015 to 2019. Focused on principles and applications of energy systems.
Universidad de las Artes Aguascalientes
Sculpture, Sculpture
Pursued studies in Sculpture at Universidad de las Artes Aguascalientes starting in August 2014. Developed artistic skills and knowledge in sculptural techniques.
Eunoia Mexico D.F.
CGI y Fx, CGI y Fx
Completed studies in CGI y Fx at Eunoia Mexico D.F. from 2006 to 2009. Gained expertise in computer-generated imagery and special effects.
Availability
Location
Authorized to work in
Job categories
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