
Luis Nunez
@luisnunez
I drive loyalty, promotions, and category strategies that improve commercial performance across retail and banking.
What I'm looking for
At Banco Ripley, I manage the commercial performance of the Ripley Puntos Go loyalty program, using KPIs, dashboards, rewards portfolios, and customer campaigns to improve engagement, redemptions, and budget allocation. I also developed an executive Power BI dashboard for program visibility and management.
I've led promotional execution at Tottus, commercial strategy at Tiendas Mass, and category management for Wong and Metro. My work has delivered 99% promotional execution effectiveness, expanded a checkout portfolio by 50%, and supported a 30% increase in third-party brand sales through Havaianas' reintroduction.
Experience
Work history, roles, and key accomplishments
Senior Loyalty Analyst
Banco Ripley
Jan 2026 - Present (8 months)
Managed the commercial performance of the Ripley Puntos Go loyalty program, tracking key indicators and designing loyalty campaigns. Developed an executive Power BI dashboard to monitor program KPIs and launched new promotional initiatives to strengthen customer engagement.
Promotions Coordinator
Tottus
Jan 2024 - Jan 2026 (2 years)
Managed end-to-end promotional execution across Tottus stores, e-commerce, and Hiperbodegas Precio Uno, ensuring accurate campaign implementation. Led a team of 6 analysts and 1 intern, and implemented a commercial action calendar and new promotional KPIs achieving 99% execution effectiveness.
Commercial Coordinator
Compañía Hard Discount (Tiendas Mass)
Jan 2023 - Jan 2024 (1 year)
Managed and analyzed key business indicators across Grocery and Fresh Food categories, identifying growth opportunities and developing corrective assortment strategies. Redesigned checkout assortment strategy, increasing product portfolio by 50% and optimizing category assortments.
Commercial Coordinator
Cencosud Retail Peru
Jan 2021 - Jan 2023 (2 years)
Supported commercial management of textile categories across Wong and Metro, monitoring KPIs and negotiating with suppliers. Led the reintroduction of Havaianas, contributing to a 30% increase in third-party brand sales during the summer season.
Education
Degrees, certifications, and relevant coursework
Universidad del Pacífico
Master's Degree, Marketing Management and Commercial Management
2026 -
Currently pursuing a Master's Degree in Marketing Management and Commercial Management, expected to complete in 2028.
ESAN
International Executive Diploma, Commercial Management
International Executive Diploma in Commercial Management from ESAN, completed in 2025.
CENTRUM
International Business Specialization, Marketing Management
International Business Specialization in Marketing Management from CENTRUM, completed in 2021.
EADA Business School
International Advanced Program, Marketing Management
International Advanced Program in Marketing Management from EADA Business School, completed in 2021.
Universidad de Lima
Bachelor of Science, Industrial Engineering
2013 - 2018
B.S. in Industrial Engineering from Universidad de Lima, completed in 2018.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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