Luismary Saavedra

Joined a stealth AI startup's dev team, expanding the test library with 15+ JSON scenarios using real conversation data. Refined prompts in Python to reduce false positives, delivered 38 merge requests, and contributed to core system enhancements — all in a high-discretion, fast-moving environment.

Handled full executive support for a stealth startup — calendar, travel, meetings, and confidential documentation. Worked remotely with minimal oversight in an environment where discretion and reliability weren't optional.

Managed the full order lifecycle for a US promotional merchandise company. Maintained a master pricing database in Excel, exporting to SAGE, ASI/ESP, Zoho Books and WordPress. Built Weekly and Monthly Business Reviews presented company-wide.

Dual role: OPS Coordinator across 4+ client campaigns and EA for EverPro, a restoration company. Managed the full admin cycle of insurance-based restoration jobs — database entry, invoicing, photo compilation, and documentation for insurance payments.

Junior Lead for a 3PL logistics campaign specializing in LTL freight. Monitored KPIs, ensured SOP compliance, coached associates, and acted as the bridge between the team and senior leadership.

Company's only cross-functional trainer — built SOPs and training materials for every active campaign and led all new hire onboarding. Also served as the sole coverage resource when anyone was out, across all campaigns.

Executed shipment consolidation and manual order builds, tracked shipment milestones, communicated with clients, and handled escalations with a customer-service focus.

Bilingual support for one of Latin America's largest airlines. Started in Operational Events managing disruptions and rebookings, then moved to the Agencies desk supporting travel agencies with booking modifications and back-office coordination using Amadeus GDS.

Completed a T.S.U. (Técnico Superior Universitario) in Artes Audiovisuales from 2014 to 2016.