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LL@luislamboglia
Dynamic global events producer with expertise in project management.
PanamaI am a dynamic and results-driven professional with over a decade of experience in project management, event production, and procurement for multinational companies. My proven expertise lies in leading cross-functional teams, optimizing processes, and delivering large-scale projects within budget and timelines. I am adept at fostering relationships with stakeholders, driving customer satisfaction, and leveraging analytical skills to provide actionable insights.
In my recent role as a Process Improvement Manager at Nethawk Global Support, I oversee and optimize payment processes across multiple online casino brands, ensuring seamless transaction processing and enhancing overall service quality. Previously, as a Global Events Producer at Dell Technologies, I directed the planning and execution of over 20 global events annually, achieving a 98% satisfaction rate through innovative marketing strategies and meticulous logistics management.
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Work history, roles, and key accomplishments
Nethawk Global Support
Aug 2024 - Present (1 year 3 months)
Oversee and optimize payment processes across multiple online casino brands, ensuring seamless transaction processing and identifying process inefficiencies. Collaborate with internal teams and external payment providers to enhance service quality and customer satisfaction.
Dell Technologies
Oct 2021 - Aug 2024 (2 years 10 months)
Directed the planning and execution of global events, achieving a 98% satisfaction rate by implementing innovative marketing strategies and ensuring seamless logistics. Conducted performance analysis to optimize ROI for future events.
Dell Technologies
Oct 2018 - Oct 2021 (3 years)
Oversaw cross-functional projects, enhancing operational efficiency through Agile methodologies. Managed resources and timelines, driving a 15% improvement in project delivery times.
Caterpillar Inc.
Jan 2015 - Jan 2018 (3 years)
Analyzed procurement data and led cost-saving initiatives, reducing expenses by 10% through improved supplier negotiations. Supported global purchasing efforts and ensured smooth communication.
Grainger
Jan 2014 - Jan 2015 (1 year)
Utilized advanced Excel functions to streamline the cross-referencing process, collaborating with sales and customer service teams to enhance client satisfaction.
Degrees, certifications, and relevant coursework
Bachelor’s, Public Relations
Bachelor’s in Public Relations.
Bilingual Commerce Degree, Commerce
Bilingual Commerce Degree.
Software and tools used professionally
PanamaYou can contact Luis and 90k+ other talented remote workers on Himalayas.
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