LUIS GONZALEZ

Provided outstanding customer service for all incoming interactions. Upsold different services in addition to electricity plans. Reached weekly and monthly sales, customer satisfaction, and retention goals.

Conducted investigations to determine responsibility over lost, delayed, or damaged packages. Contacted shippers and recipients to provide resolutions for investigations.

Provided exceptional customer service by addressing client inquiries, resolving issues, and ensuring a positive experience. Reviewed and evaluated customer cases to determine eligibility and approval for vehicle purchases, ensuring all necessary documentation was accurate and complete.

Provided technical support for web developers and designers regarding website build, design, performance, and renewal. Offered SEO recommendations and evaluations to ensure optimal website performance.

Managed customer inquiries and resolved issues related to health insurance plans. Ensured compliance with company policies and regulatory requirements.

Assisted customers with financial software inquiries and provided technical support. Resolved complex software issues and guided users through product features.

Handled customer service inquiries related to package delivery and logistics. Resolved shipping issues and provided tracking information.

Provided customer support for mobile telecommunication services. Assisted with account management, billing inquiries, and technical issues.

Managed customer relationships and sales for motorcycle products. Achieved sales targets and ensured customer satisfaction.

Assisted with administrative tasks and data management. Supported various departmental operations.

Provided sales and customer service for automotive products. Assisted clients with vehicle selection and financing options.

Currently studying programming, I am committed to continuous self-improvement and eager to bring my diverse skill set to new challenges.

Studied Civil Engineering at Rural University.