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LUIS FERNANDO VAZQUEZ CHAVEZ

@luisfernandovazquezc

Message

I improve operations through Lean systems, automation, dashboards, and workforce planning.

Mexico

Message

What I'm looking for

I'm looking to lead operations planning, continuous improvement, automation, and data-driven execution, where I can build high-performance teams, optimize processes, and deliver measurable productivity and service gains.

At Totalplay, I lead operations planning and automation initiatives that improve decision-making, reduce errors, and strengthen service execution. I built dashboard and workflow solutions using VBA, Looker Studio, and Google Apps Script, reducing response times by 70% and critical-deliverable errors by up to 90%.

I manage national web access and user administration through validation protocols, SLAs, and least-privilege controls. This work reduced access-control violations by 80%, database errors by 60%, and response times by 33%.

Previously, I coordinated field operations at Totalplay, reaching 90% operational effectiveness through capacity planning, skills planning, cross-functional protocols, and performance monitoring. I also helped teams absorb seasonal demand increases above 30% while maintaining service quality.

Across warehouse, production, and logistics roles, I've applied Lean Six Sigma, 5S, SLP, KPI management, and process redesign to increase productivity, reduce waste, improve fulfillment, and build practical Excel/VBA systems for inventory and traceability.

Experience

Work history, roles, and key accomplishments

Operations Planning Manager

Totalplay

May 2023 - Jul 2026 (3 years 2 months)

Led a specialized team in developing and automating dashboards with VBA, Looker Studio, and Apps Script, enabling data-driven decision-making that reduced response times by 70%, mitigating errors in critical deliverables, including Draft and SAP integration by up to 90%, while redirecting a 50-person team to focus on higher-value activities. Assumed national ownership of web access and user manage

VBA Looker Google Apps Script SAP SLA Access Control Data Analysis Dashboard Development Process Automation

Operations Planning Coordinator

Totalplay

Apr 2021 - May 2023 (2 years 1 month)

Achieved 90% operational effectiveness across field operations and supported key OKR fulfillment by building a high-performance team, implementing cross-functional protocols with Logistics, Administration, and vendors, and driving continuous improvement through skills planning, capacity planning, and performance monitoring.

Operations Planning Team Building Cross Functional Collaboration OKRs Performance Monitoring Capacity Planning

Lean Six Sigma Implementation Project

VAZDEL

Jun 2018 - Sep 2018 (3 months)

Structured a Lean Six Sigma project (DMAIC, Project Charter, SIPOC, VSM) focused on reducing material travel time by 20%, identifying work areas and safety zones through layout redesign using SLP and 5S.

Lean Six Sigma DMAIC SIPOC VSM SLP 5S+

Project Leader

El Surtidor de Observatorio

Jun 2011 - May 2015 (3 years 11 months)

Optimized shipping and merchandise-delivery operations by redesigning storage-area labeling and route identification based on SLP, product affinity analysis, and demand patterns, reducing order fulfillment time by 15%. Reduced absenteeism by 14% and service-related complaints in the checkout area by 40% by implementing KPIs, training programs, and continuous performance assessments.

SLP Product Affinity Analysis KPI Implementation Training Performance Assessment

Production Assistant

Plásticos SIGA

Dec 2002 - Jul 2003 (7 months)

Performed painting, packaging, and production balancing operations, ensuring line efficiency and maintaining quality control standards with a defect rate below 3%. Managed raw material and finished goods inventory for the plastic injection molding area, ensuring accuracy and process quality while preventing stockout-related downtime.

Production Operations Quality Control Inventory Management Plastic Injection Molding

Warehouse and Production Manager

Grupo Ta-itto

Feb 2020 - Present (6 years 7 months)

Directed warehouse and production operations across two business units (30 employees), increasing productivity by 20% using Lean tools (SLP, 5S). Reduced WIP and waste by 70% through process reengineering and maintenance, increased production by 44% by redistributing operational workloads, and reduced product defects by 70% by analyzing failure factors (Ishikawa, 6M, 5Why).