Luis felipe Villamil martinez
@luisfelipevillamilma
I’m a responsible telecommunications customer service advisor focused on retention, fast learning, and meeting clear goals.
What I'm looking for
I’m a responsible and dynamic telecommunications customer service advisor with experience in customer retention for Claro companies and businesses, supporting clear, measurable goals from day to day. I learn quickly and deliver my tasks in an organized way, with punctuality, honesty, and real commitment to responsibility.
In my role, I worked under pressure, maintained a strong sense of teamwork, and stayed focused on fulfilling obligations and meeting the targets set by the organization. I’m eager to keep advancing in my life project by applying my quick learning and problem-solving approach in customer-focused environments where results and professionalism matter.
Experience
Work history, roles, and key accomplishments
Asesor de Claro
Nexa BPO
Feb 2024 - Jul 2025 (1 year 5 months)
Brindé asesoría especializada en retención para clientes y empresas de Claro, gestionando acompañamiento y soporte orientados al cumplimiento de objetivos de retención durante Feb 2024–Jul 2025.
Education
Degrees, certifications, and relevant coursework
Institución Educativa Paulo Freyre
Escuela Secundaria, Secondary Education
Completed secondary school at Institución Educativa Paulo Freyre, graduating in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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