Luis Espinal
@luisespinal
Experienced medical interpreter skilled in VRI/OPI, cultural competence, and patient-centered communication.
HondurasWhat I'm looking for
I am a dedicated medical interpreter with experience in VRI/OPI interpretation and a strong background in customer service across healthcare and contact center roles. I hold certificates in remote healthcare interpretation, medical terminology, anatomy and physiology basics, HIPAA, code of ethics, and cultural competency, and I have worked with providers such as Propio and Interpretia.
My experience includes medical interpretation, tech support, vaccine hotline assistance, Medicare enrollment, and sales roles, demonstrating adaptability, strong note-taking, memory retention, and tech-savviness. I prioritize clear patient communication, confidentiality, and culturally competent care to improve outcomes in multilingual healthcare settings.
Experience
Work history, roles, and key accomplishments
Medical Interpreter
Propio
Feb 2023 - Jul 2024 (1 year 5 months)
Provided VRI/OPI medical interpretation for healthcare encounters, following HIPAA and code of ethics standards and applying medical terminology and cultural competency.
Medical Interpreter
Interpretia
Aug 2022 - Oct 2022 (2 months)
Performed VRI/OPI medical interpretation delivering accurate, culturally competent communication between patients and providers across clinical settings.
COTech Support Specialist
Comcast
Jan 2022 - Jun 2022 (5 months)
Provided technical support to customers, resolving product and service issues and improving customer satisfaction through clear communication and troubleshooting.
CVCVS Vaccine Hotline Agent
CVS
Mar 2021 - Jul 2021 (4 months)
Staffed the vaccine hotline to schedule appointments and provide vaccine information, maintaining patient confidentiality and high service levels.
Sales Agent
Freedom Life
Jun 2019 - Nov 2019 (5 months)
Sold insurance products and met sales targets while educating customers on policy features and benefits.
Medicare Enrollment Agent
Caribbean Contact Center
Jan 2016 - Jun 2017 (1 year 5 months)
Processed Medicare enrollments and assisted callers with plan information, improving enrollment accuracy and customer understanding.
Accounting Assistant
Coquime
Supported accounting operations with bookkeeping tasks, invoice processing, and financial record maintenance.
Education
Degrees, certifications, and relevant coursework
Holy Trinity Episcopal School
High School Diploma, Science and Letters
High School diploma in Science and Letters awarded by Holy Trinity Episcopal School, completed by December 2019.
Tech stack
Software and tools used professionally
Availability
Location
HondurasAuthorized to work in
Job categories
Interested in hiring Luis?
You can contact Luis and 90k+ other talented remote workers on Himalayas.
Message LuisFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
