Open to opportunities

Luis Acevedo

@luisacevedo

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Results-driven Administrator and Operations Manager with over 10 years of experience.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, values innovation, and offers opportunities for professional growth.

I am a results-driven Administrator and Operations Manager with over 10 years of experience in optimizing workflows and enhancing operational efficiency. My career has been marked by a proven track record of achieving outstanding outcomes through collaboration, adaptability, and effective time management. I am committed to ongoing self-improvement and making significant contributions to team achievements.

Currently, as the General Manager at Sunrise Fresh, LLC, I have revitalized day-to-day operations, developed strategic plans to enhance production efficiency, and streamlined order management processes. My role also includes overseeing human resources, ensuring compliance with labor laws, and implementing health benefits for employees. I take pride in fostering open communication channels and supporting quality assurance to meet regulatory standards.

With a strong foundation in hospitality and restaurant management, I have honed my skills in project planning, conflict resolution, and client relationship building. I am eager to leverage my experience and skills in a new role that values collaboration and innovation.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

Sunrise Fresh, LLC

Sep 2019 - Present (5 years 10 months)

Revitalized operations to optimize workflow efficiency, developed strategic plans for plant operations, and streamlined order management processes. Oversaw HR functions and implemented health benefits enrollment, ensuring compliance with safety measures.

Operations Management Human Resources Strategic Planning Client Communication Quality Assurance Process Improvement Conflict Resolution Time Management Logistics Coordination Compliance

Receptionist/Escrow Assistant

Placer Title

Sep 2018 - Aug 2019 (11 months)

Facilitated escrow account processes, managed file setups, and conducted title research. Provided administrative support to escrow officers and implemented security protocols for visitor management.

Escrow Administrative Support Title Research Data Compilation Client Communication Security Protocols Process Management Compliance

Reservations Agent

The Mina Group

Feb 2017 - Jan 2018 (11 months)

Managed reservation systems for multiple restaurants, optimizing bookings and ensuring customer satisfaction. Collaborated with restaurant managers and executed data entry and competitor analysis projects.

Customer Service Data Entry Process Optimization Communication Project Management Software Integration Problem Solving Statistical Analysis Team Collaboration

Environmental Services Supervisor

MGA Health at UCSF Parnassus

Jan 2016 - Feb 2017 (1 year 1 month)

Supervised environmental services, ensuring compliance with health and safety standards. Managed staff and maintained high cleanliness standards in a healthcare setting.

Health & Safety Management Compliance Quality Control Environmental Services Training Communication Problem Solving

Assistant Food & Beverage Manager

CLIFT Hotel

Aug 2016 - Oct 2015 (-1 years 2 months)

Assisted in managing food and beverage operations, ensuring high-quality service and guest satisfaction. Collaborated with kitchen and service staff to optimize operations.

Food & Beverage Management Customer Service Team Collaboration Operations Management Quality Assurance Staff Training Inventory Management Event Coordination Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

California Culinary Academy

Associate in Hospitality & Restaurant Management, Hospitality & Restaurant Management

2005 - 2007

Completed an Associate degree in Hospitality and Restaurant Management, focusing on culinary skills, restaurant operations, and customer service excellence.