Open to opportunities

Mei Homs

@meihoms

Message

Operations Manager with expertise in HR and team building.

United States

Message

What I'm looking for

I seek a dynamic role where I can leverage my HR and operations expertise to drive team success and organizational growth.

As an Operations Manager with extensive experience in HR and team management, I have successfully navigated the complexities of both startup and established environments. My journey has taken me from managing HR operations for a multi-property hospitality group to leading initiatives for a seed-stage software startup. I pride myself on my ability to streamline processes, enhance team dynamics, and contribute to organizational growth.

Throughout my career, I have played a pivotal role in various projects, including assisting with Series A funding rounds and managing comprehensive onboarding programs for both national and international employees. My bilingual proficiency in English and Spanish allows me to communicate effectively with diverse teams, ensuring a cohesive work environment. I am passionate about fostering a culture of collaboration and innovation, which I believe is essential for any successful organization.

Experience

Work history, roles, and key accomplishments

Current

Remote Operations Manager

Current

Freelancer

Jan 2024 - Present (1 year 5 months)

Currently managing operations remotely, focusing on optimizing processes and enhancing team collaboration for various clients.

Process Optimization Team Collaboration Project Management Communication Time Management Problem Solving Strategic Planning

Operations Manager

PLATO

Sep 2019 - Aug 2023 (3 years 11 months)

Managed operations during Series A funding, overseeing recruitment, onboarding, and team-building activities for both national and international employees. Acted as the CEO's Executive Assistant and managed inventory, accounting, and HR procedures.

Operations Management Recruitment Onboarding Team Building Inventory Management Accounting

Office Manager, Exec. Assistant

Emetry

Dec 2017 - Aug 2019 (1 year 8 months)

Developed and managed HR, payroll, and accounting procedures for a seed stage software startup. Managed CEO's travel and meetings, prepared presentations for the Board, and executed large-scale public events.

HR Management Payroll Accounting Event Planning Financial Reporting Budgeting Communication Time Management

HR, Exec. Assistant

Gruppo Chiarello

Nov 2015 - Dec 2017 (2 years 1 month)

Managed HR operations for a multi-property hospitality group, handling onboarding, claims, and terminations for over 300 employees. Conducted bilingual employee briefings and automated onboarding processes.

HR Operations Onboarding Claims Management Bilingualism Automation Team Management

Lead Front Desk Associate

The Battery SF

Apr 2014 - Aug 2015 (1 year 4 months)

Expanded concierge services and upgraded amenities at a luxury hotel. Onboarded and trained new hires while revamping the online reservation system to enhance user experience.

Training Customer Service User Experience Team Leadership Communication Problem Solving

Butler

Mandarin Oriental Hotel Barcelona

May 2011 - Oct 2013 (2 years 5 months)

Served as the primary contact for suite guests, ensuring exceptional service and satisfaction. Assisted in conveying the hotel's core service excellence.

Guest Service Hospitality Customer Satisfaction Communication Problem Solving Team Collaboration