I've managed store operations at Ten over Ten Wears and Fashion Forward Boutique, improving sales performance, stock control, and customer service. At Fashion Forward Boutique, I helped the sales team exceed monthly revenue targets by 15% through upselling and personalized styling.
I've also reduced stock discrepancies by 10% through inventory tracking and audits, trained store teams, and managed POS reconciliation with 100% financial accuracy. More recently, I've supported smooth guest experiences at Skyview Opal Cuisine Hotel through front-desk operations, reservations, and responsive service.
