LMLucy Pauline Maina
@lucypaulinemaina
Project and program manager driving operations and digital transformation.
KenyaWhat I'm looking for
I am a results-driven Project and Program Manager with 10+ years leading operations, communications, and digital transformation across NGOs, health, SaaS, and e-commerce sectors. I build and scale remote teams, translate strategy into execution, and deliver measurable impact through process design, stakeholder alignment, and strong program governance.
My achievements include streamlining intake and billing systems, standardizing program tools and KPI reporting, and delivering creative media campaigns on time and on budget. I hold multiple certifications including PRINCE2 Practitioner, Scrum Master, Google Project Management, and ISO QMS/OHS, and I bring a pragmatic, stakeholder-centered approach to complex multi-border projects.
Experience
Work history, roles, and key accomplishments
Creative Project Manager
FLI Social
Jan 2023 - Present (2 years 8 months)
Led project planning, budgeting, and creative team coordination to deliver media campaigns on time while managing client engagement and project risks.
Operations Manager
Aaron Tallent
Jan 2022 - Present (3 years 8 months)
Managed web content, SEO, social media, and analytics reporting to support book research and brand partnerships and grow online presence.
Operations Manager
Step-by-Step Counseling
Jan 2021 - Present (4 years 8 months)
Streamlined intake, billing, and scheduling systems and managed marketing and newsletters to improve operational efficiency and community engagement; analyzed KPIs to optimize strategy and service delivery.
Senior Operations Manager
Smart Repro
Jan 2023 - Dec 2023 (11 months)
Implemented operational initiatives that improved productivity and reduced overhead while overseeing vendor relations and onboarding processes.
Remote Project Manager
Aweb Digital
Jan 2022 - Dec 2022 (11 months)
Delivered full project lifecycle for client digital solutions and standardized program tools and KPI reporting to increase delivery efficiency.
Education
Degrees, certifications, and relevant coursework
UUUnited States International University
PhD
PhD candidate at United States International University, currently pursuing doctoral studies (ongoing).
UUUnited States International University
Master of Science
Master of Science completed at United States International University in 2019.
KUKenya Methodist University
Bachelor of Science
Completed undergraduate Bachelor of Science degree at Kenya Methodist University.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Website
lucythepm.comPortfolio
sautisocial.comSalary expectations
Social media
Job categories
Skills
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