Luci Buckley

Managed confidential client data and directed inquiries to appropriate teams, enhancing operational efficiency. Provided empathetic customer service in credit card operations, resolving complex queries while prioritizing data protection and maintaining client trust.

Followed strict procedures for infection control in patient rooms and theatres, maintaining stock levels and performing minor repairs. Ensured food safety and hygiene regulations were met while serving food and drinks, keeping patient areas clean and tidy.

Cleaned student accommodation during academic breaks, ensuring readiness for new occupants. Collaborated effectively with a team, developing strong teamwork skills in a temporary work environment.

Engaged with customers, prepared food, and handled cash transactions while maintaining cleanliness across the store. Developed confidence in customer interactions and practiced working efficiently under pressure, adhering to company guidelines.

Streamlined administrative processes and implemented robust filing systems, significantly enhancing operational efficiency. Managed office supplies, coordinated departments, and improved client response times, leading to increased satisfaction and reduced expenses.

Grade: English-C/4, Mathematics-C/4, Science-B/6

Achieved strong grades in core subjects including English, Mathematics, and Science. Developed foundational academic skills across a range of disciplines.

Completed a Level 2 certification in Sports Coaching, gaining expertise in coaching methodologies and athlete development. Acquired practical skills in guiding individuals and teams to improve performance.

Obtained a Level 2 certification in Personal Training, focusing on exercise science, program design, and client motivation. Developed the ability to create and implement effective fitness plans.

Earned a Level 1 certification in Sports Massage, learning fundamental techniques for injury prevention and recovery. Gained practical experience in applying massage for athletic performance.

Completed a Level 2 certification in Motor Mechanics, acquiring knowledge of vehicle systems and maintenance procedures. Developed practical skills in diagnosing and repairing automotive issues.

Undertook training in Safeguarding, focusing on protecting vulnerable individuals and ensuring their well-being. Gained an understanding of best practices and protocols in safeguarding.