Luana L
@luanal
I grow international B2B retail revenue through key account management, forecasting, and product launches.
FranceWhat I'm looking for
KEY ACHIEVEMENTS :
• Key Account Management: Managed 70+ international retail partners, generating 80% of B2B income.
• Revenue Growth: Grew B2B revenue by 55% through strategic product launches.
• Forecast Accuracy: Drove a 21.3% increase in pre-ordered value across two order cycles.
• Competitive Intelligence: Delivered competitor analysis to inform retail positioning.
• Escalation Ownership: Personally resolved 85 of 110 client escalations (77% of volume).
Experience
Work history, roles, and key accomplishments
Key Account Manager
Fanatics International
Dec 2025 - Present (9 months)
Managed 70+ international retail partners across EMEA and APAC, resolving order, payment, and delivery queries. Led product launches and drove a 21.3% increase in pre-ordered value.
Key Account Manager
Lids
Aug 2023 - Dec 2025 (2 years 4 months)
Managed 70+ international retail partners, generating 75% of B2B revenue. Owned the full sales cycle and led 7 product collection launches.
B2B Sales & Trade Marketing Coordinator
nuud
Jan 2023 - Jul 2023 (6 months)
Managed B2B e-commerce and retail partner accounts, driving 197% YoY revenue growth. Executed targeted email and advertising campaigns, increasing open rates by 40%.
Business developer
Afflelou
Apr 2021 - Aug 2021 (4 months)
Trained and coached sales teams to increase ABS.
Managed digital content and social media to promote products.
Processed and tracked customer orders.
Retail Sales Associate
La Torrefactory
Jun 2020 - Aug 2020 (2 months)
Tailored product recommendations to maximize customer satisfaction.
Ensured stock availability through accurate tracking.
Processed transactions efficiently for a seamless experience.
Provided an engaging experience to enhance brand loyalty.
Discovery Internship
C.H.U Lille
Jun 2016 - Jul 2016 (1 month)
Observation internship.
Education
Degrees, certifications, and relevant coursework
ECCTIS
Qualification Language Service, English Proficiency
Qualification Language Service (English Proficiency and Qualification Comparison) for Visa Application, completed in 2026.
IÉSEG School of Management
Master of Science, Management
Master of Science in Management with a specialization in International Negotiation & Business Development, completed in 2023.
ESPM
Exchange Program, International Law & Marketing
Exchange program in International Law & Marketing, completed in 2019.
École Jeannine Manuel
High School Diploma, Economic & Social Sciences
High School Diploma in Economic & Social Sciences with International Option, completed in 2018.
Tech stack
Software and tools used professionally
Availability
Location
FranceAuthorized to work in
Salary expectations
Social media
Skills
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