Leonard Perry
@lperry3141
Dynamic sales professional with a proven track record in account management.
What I'm looking for
I am a dynamic and results-oriented sales professional with extensive experience in managing and growing key accounts. My career has been marked by a proven track record in driving revenue growth and operational efficiency across diverse industries. I excel in developing strategic business solutions and enhancing customer relationships, ensuring that client needs are met with unparalleled service.
In my current role as a Customer Operations Specialist at General Mills, I manage the end-to-end customer experience for major accounts, including Walmart and Amazon. My ability to collaborate with internal teams and utilize tools like SAP and Excel has streamlined operations and improved customer satisfaction. Previously, as the National Site Director at Housing to Home, I led a high-performing team and executed various relocation projects while ensuring compliance with regulations.
Throughout my career, I have demonstrated exceptional leadership and team-building skills, focusing on problem-solving and strategic planning. I am committed to delivering innovative solutions that exceed sales targets and drive business expansion.
Experience
Work history, roles, and key accomplishments
Customer Operations Specialist
General Mills
Nov 2022 - Present (2 years 7 months)
Manage end-to-end customer experience for key accounts, ensuring timely order processing and resolving discrepancies. Collaborate with internal teams to meet customer needs and provide exceptional support.
National Site Director
Housing to Home
Aug 2021 - Nov 2022 (1 year 3 months)
Led a team of over 25 Relocation Managers, ensuring compliance with regulations and executing relocation projects. Focused on business development and optimizing operations.
General Manager/Partner
Nephin Transportation/FedEx Ground
Aug 2020 - Aug 2021 (1 year)
Oversaw operations of a million-dollar contract, focusing on growth strategies and budgetary control. Managed a fleet and a large team, implementing policies to enhance productivity.
Operations and Safety Manager
FedEx Express
Jun 2013 - Aug 2020 (7 years 2 months)
Provided guidance to drivers and handlers, overseeing transportation planning and safety practices. Ensured compliance with regulations and maintained strong relationships with transportation personnel.
Business to Business Sales Representative
AT&T
Jan 2009 - Jun 2013 (4 years 5 months)
Identified and engaged potential B2B clients, cultivating relationships to understand their needs and drive tailored solutions. Closed deals and exceeded sales targets.
Education
Degrees, certifications, and relevant coursework
DePaul University
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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