Open to opportunities

Love Bamidele

@lovebamidele

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Operations, Administrative & Client Support professional—driving travel logistics, procurement, and client conversions.

Nigeria

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What I'm looking for

I’m looking for an operations/admin role where I can own client support and travel coordination end-to-end, partner with stakeholders, and improve customer conversion outcomes—using strong Excel, procurement, and structured problem-solving in a fast-moving team.

Experienced Operations, Administrative, and Client Support Professional with expertise in travel coordination, stakeholder engagement, lead qualification, customer service, procurement support, and sales operations. Proven ability to manage complex administrative processes, coordinate international travel logistics, support business development initiatives, and maintain strong client relationships in multicultural and fast-paced environments

Experience

Work history, roles, and key accomplishments

Insurance Client Support

Kinzel Benefits

Nov 2025 - May 2026 (6 months)

Managed inbound and outbound calls to communicate life insurance benefits and generate customer interest. Provided responsive customer support by handling inquiries and assisting clients through the registration process.

Outbound Calling Cold Calling Appointment Setting Lead Qualification Customer Service Troubleshooting Insurance Sales Support

Insurance Sales & Lead Qualifier

Insurance Supermarket International Inc.

Mar 2025 - Mar 2026 (1 year)

Coordinated end-to-end travel logistics for events and executives, including visas, flights, and accommodation. Qualified leads by assessing needs and eligibility, then scheduled prospects with licensed advisors.

Lead Qualification Outbound Calling Travel Coordination Eligibility Assessment Scheduling

Administrative & Travel Support

African Import and Export Bank (Afreximbank)

Dec 2023 - Dec 2024 (1 year)

Provided administrative and financial support for programme and project activities, including conferences, workshops, and official meetings. Coordinated international and local staff travel arrangements and handled procurement documentation, including quotations and contract/vendor compliance.

Travel Coordination Administrative Support Procurement Support Stakeholder Management Meeting Support

B2B Appointment Setter

Primax Freight Loads

Mar 2022 - Nov 2023 (1 year 8 months)

Supported B2B customer service by responding to inquiries via phone, email, and live chat and assisting with order tracking, returns, refunds, and payment-related issues. Escalated complex complaints to the appropriate departments and maintained accurate customer records.

Appointment Setting B2B Sales Support Customer Support