Louryelen Vicentine

My name is Louryelen Vicentine Theodoro, and I am a dedicated professional with a strong background in customer service. With experience in handling customer inquiries and resolving issues, I have honed my communication skills and emotional intelligence, which are essential in providing exceptional support. I have worked in various roles, including as a telemarketing attendant at Nubank and Vivo, where I specialized in assisting clients with overdue accounts and technical issues related to telecommunications.

Currently, I am pursuing a degree in Systems Analysis and Development at Faculdade IMES, which complements my practical experience in the field. I have a proven track record of being a team multiplier, helping to train and onboard new team members. My recent role at CLAMED has further expanded my expertise in customer interaction, where I assist clients in a pharmacy setting, ensuring they receive the right medications and health advice.