WAWesley Arruda
@wesleyarruda
Customer-focused sales and CX professional with strong communication skills.
BrazilWhat I'm looking for
Sou um profissional focado em atendimento ao cliente, vendas e experiência do cliente (CX), com experiência prática em vendas presenciais, telemarketing e prospecção porta a porta.
Trabalhei em funções de empacotamento e suporte ao cliente, operação de telemarketing e vendas externas, onde desenvolvi habilidades em organização de estoque, embalagem de pedidos e atendimento direto ao público.
Mais recentemente, atuei como operador de cartões e em vendas no varejo, oferecendo suporte ao cliente, atualização cadastral e auxílio na prevenção de fraudes, além de vender produtos financeiros como cartões, empréstimos e seguros.
Sou ágil, pró-ativo, organizado e possuo facilidade de aprendizado; curso Gestão Comercial e tenho conhecimentos em Excel e noções básicas de Power BI, o que me permite contribuir tanto nas operações de front-line quanto em tarefas de suporte analítico.
Experience
Work history, roles, and key accomplishments
ASOperador de Cartões / Vendas
Atacadão S.A
May 2025 - Nov 2025 (6 months)
Provided customer support for store cards, managed registration and data updates, assisted fraud prevention efforts, and sold cards, loans, and insurance products to customers.
Vendedor Externo
Sebratel Telecom
Sep 2023 - Apr 2024 (7 months)
Prospected door-to-door clients and sold external internet plans, focused on customer retention and loyalty, and acquired new active customers through direct field sales.
Operador de Telemarketing
King Hair
Dec 2022 - Apr 2023 (4 months)
Executed inbound/outbound sales for hair products by phone and in-person, organized stock, picked and packaged orders, and prepared items for dispatch to fulfill customer orders.
Empacotador
Rodrigo Menger & Cia Ltda
Apr 2019 - Jan 2020 (9 months)
Performed packing and store support activities, handled direct customer service, managed and organized containers and stock areas, and supported store cleaning and depot organization.
Education
Degrees, certifications, and relevant coursework
UNUniasselvi
Undergraduate Diploma, Commercial Management
Currently enrolled in the first semester of Gestão Comercial (Commercial Management) at Uniasselvi.
Ensino Médio (High School)
High School Diploma, General Secondary Education
Completed secondary education (Ensino Médio).
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Social media
Job categories
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