Karoliny Bento
@karolinybento
Customer service professional at Lorenzon Locadora, supporting customers across channels and seeking remote Spanish-language chat and email support.
BrazilWhat I'm looking for
At Lorenzon Locadora, I provide customer service and multichannel support, focusing on customer satisfaction and timely assistance.
I also handle administrative routines, follow operational activities, and organize customer requests and information.
At Clínica Amor Saúde, I served customers and patients in person and through digital channels, communicating about appointments and guidance while recording information in a system.
My sales and customer service experience includes presenting products and services, identifying customer needs, negotiating, and providing post-sale support. I speak fluent Spanish and completed high school in Peru.
Experience
Work history, roles, and key accomplishments
Atendimento ao Cliente
Lorenzon Locadora
Aug 2024 - Present (2 years 2 months)
Provided customer service and multichannel support, focusing on satisfaction and agility. Executed administrative routines and managed client information.
Atendimento ao Cliente
Clínica Amor Saúde
Oct 2021 - Jan 2024 (2 years 3 months)
Provided humanized service to clients and patients in person and via digital channels. Handled scheduling, guidance, and system registrations, and supported administrative tasks.
Vendas e Atendimento Comercial
Experiência em Vendas
Provided consultative sales and relationship building with clients. Presented products and services, identified needs, negotiated, handled objections, and supported post-sale.
Education
Degrees, certifications, and relevant coursework
High School in Peru
High School Diploma, General Studies
Completed secondary education in Peru.
Oratory Course
Certificate, Communication
Completed a course in oratory focusing on clear communication, persuasion, empathy, and customer service.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
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