Open to opportunities

Luiz User

@luizuser1

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Organized customer service professional and administrative assistant with strong interpersonal skills.

Brazil

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What I'm looking for

I seek a customer service or administrative role in a collaborative environment where I can apply my communication skills, grow professionally, and contribute to efficient operations.

I am an organized, dynamic, and creative professional with experience assisting the public, lawyers, and stakeholders across phone, chat, email, and in-person channels. I have practical administrative experience from an internship at the Regional Labor Court of the 15th Region and earlier production/apprenticeship experience supporting assembly and packaging operations.

I am a quick learner who adapts well to team environments, proficient in Microsoft Office Suite, and hold a Pharmacy Technician credential from SENAC plus a Bachelor of Laws (LL.B.) completed in January 2023. I bring strong communication skills in Portuguese, intermediate English, and basic Spanish to roles in customer service and administrative support.

Experience

Work history, roles, and key accomplishments

Customer Service Intern

Regional Labor Court of the 15th Region

Jun 2022 - Jan 2023 (7 months)

Assisted public, lawyers, and parties via phone, chat, email and in-person; registered complaints, provided guidance on administrative procedures, and managed inquiries to improve service responsiveness.