AUAna Catarina User
@anacatarinauser1
Content moderation and project management professional driving compliance and cross-team delivery.
GreeceWhat I'm looking for
I am a content moderation and project management professional with three years of experience delivering compliance-driven solutions across international markets. I specialize in reviewing user-generated content, applying global and local guidelines, and managing high case volumes with accuracy and confidentiality.
I have directed national and international projects from initiation to delivery, coordinated technical teams and stakeholders, and implemented risk-mitigation measures in fast-paced environments. My background includes social media strategy, email marketing, and basic HTML and SEO knowledge that support data-informed campaign and moderation decisions.
I collaborate effectively with cross-functional teams, gather client requirements, and translate strategic plans into operational workflows. I am committed to consistent enforcement of policies, clear client communication, and continuous improvement of processes to meet delivery and quality goals.
Experience
Work history, roles, and key accomplishments
Content Moderator
Teleperformance Greece
Nov 2024 - Present (1 year)
Reviewed and moderated user-generated content for compliance with intellectual property and platform guidelines, handled escalated sensitive legal cases, and managed high volumes of cases with accuracy and confidentiality.
Project Coordinator
Grupo ÉRRE
Aug 2022 - Apr 2024 (1 year 8 months)
Directed national and international projects from initiation to delivery, coordinated internal resources and stakeholders, and monitored workflows to anticipate risks and implement mitigation measures.
Marketing Technician
Design Station
Jun 2021 - Jul 2022 (1 year 1 month)
Managed social media content and strategy for B2C and B2B clients, executed email marketing campaigns with segmentation and automation, and produced performance reports to inform campaign strategy.
Education
Degrees, certifications, and relevant coursework
MUMinho University
Bachelor's Degree, Cultural Studies
Pursuing a Bachelor's degree in Cultural Studies at Minho University.
Training Course, Project Management
2024 - 2024
Completed Project Management training (Google Course) in 2024.
Design Station
Marketing Technician, Marketing
2021 - 2022
Completed a Marketing Technician internship and role involving social media content, email marketing, and internal communications from June 2021 to July 2022.
Grupo ÉRRE
Internship, Marketing
2021 - 2021
Completed an internship in Marketing at Grupo ÉRRE in 2021.
Tech stack
Software and tools used professionally
Availability
Location
GreeceAuthorized to work in
Job categories
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