Open to opportunities

Lorato Boihang

@loratoboihang

Message

Detail-oriented virtual assistant with expertise in administrative support.

South Africa

Message

What I'm looking for

I am looking for a role that values efficiency and offers growth opportunities in virtual assistance and administrative support.

I am a detail-oriented and highly organized Virtual Assistant with a strong background in administrative support, payroll processing, and customer service. My experience has equipped me with the skills to handle payroll operations with accuracy and efficiency, ensuring timely compensation for employees while addressing payroll-related inquiries with professionalism.

Throughout my career, I have streamlined scheduling processes, reducing missed appointments by 30%, and enhanced email response times by 25% through optimized workflows. I have managed multiple CRM systems, ensuring accurate client data and seamless project tracking. My proactive problem-solving skills thrive in fast-paced remote environments, allowing me to deliver seamless support to teams while maintaining confidentiality in financial matters.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Recruitment Assistant

Current

Freelance

Jan 2023 - Present (2 years 6 months)

Managed candidate records and recruitment progress, ensuring accurate data and smooth workflows. Assisted in drafting job descriptions and postings for recruitment campaigns.

Recruitment coordination Administrative Support

Communications Intern

SAWEA

Aug 2023 - Mar 2024 (7 months)

Executed over 15 social media campaigns, significantly increasing engagement by 35%. Drafted and distributed more than 50 press releases, which enhanced brand visibility.

Social Media Marketing Press Release Writing Event Coordination Stakeholder Engagement

Initiative Intern

SAWEA

Mar 2023 - Jul 2023 (4 months)

Planned and executed 12 successful events, increasing attendance by 40%. Improved attendee satisfaction by 35% through detailed event coordination.

Event Planning Event Execution Vendor Management

Education

Degrees, certifications, and relevant coursework

Damelin College

National Diploma, Public Relations

Completed a National Diploma in Public Relations, gaining foundational knowledge in communication strategies, media relations, and public engagement. Developed skills in crafting compelling messages and managing public perception.

ALX Africa

Certification, Virtual Assistant Training

Completed comprehensive Virtual Assistant Training through ALX Africa, focusing on essential skills for remote administrative support. Gained proficiency in various virtual assistant tools and methodologies.

Jobin.Cloud

Certification, Virtual Assistant

Obtained a Virtual Assistant Certification from Jobin.Cloud, validating expertise in virtual administrative tasks and remote work best practices. Enhanced skills in efficient and organized support for diverse professional needs.