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Ursula Phungo

@ursulaphungo

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Organised virtual assistant specialising in document control and operations.

South Africa

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What I'm looking for

I seek a remote or hybrid role where I can apply document control and operational skills, support stakeholders, streamline processes, and grow into broader operations or project coordination responsibilities.

I am a detail-oriented administrative professional with a foundation in Economics and Management Sciences, focused on delivering high-quality virtual coordination and document control.

I have improved process efficiency through digitisation and centralised reporting, reducing data entry errors and retrieval time while supporting remote teams and startups.

My experience includes managing budgets, event logistics, and end-to-end scheduling for campaigns and large events, consistently meeting milestones ahead of schedule.

I bring strong stakeholder management, financial oversight, and proficiency with collaboration and productivity tools to drive operational excellence in remote environments.

Experience

Work history, roles, and key accomplishments

Document Design Contributor

ALX Africa Ventures

Sep 2024 - Nov 2024 (2 months)

Delivered standardized document templates for 10+ startups, improving document retrieval time by 30% and enhancing client satisfaction; audited and restructured pitch decks to ensure brand consistency.

Remote Collaboration Workflow Management Brand Consistency Client Communication

Digital Marketing Intern

At Home and Beauty Co (Pty) Ltd

May 2024 - Jul 2024 (2 months)

Implemented a centralised reporting system that reduced data entry errors by 20% and managed scheduling and digital communication for campaigns to improve coordination between teams and clients.

Digital Marketing Reporting Systems Scheduling Data Entry Client Communication

Social Committee Administrator

IIE Varsity College

Apr 2022 - Mar 2023 (11 months)

Managed event budgets for 200+ participants and reconciled transactions to reduce budget discrepancies by 15%; implemented a digital filing system that improved administrative efficiency and boosted student engagement by 70%.

Logistics Coordination Digital Filing Systems Event Planning

Education

Degrees, certifications, and relevant coursework

University of South Africa (UNISA)

Higher Certificate, Economics and Management Sciences

2025 - 2025

Completed a Higher Certificate in Economics and Management Sciences with coursework in Business Management, Introductory Accounting, and Quantitative Methods.