Cynthia Okorafor
@cynthiaokorafor
Highly organized Virtual Assistant
What I'm looking for
As a highly organized and tech-savvy Virtual Assistant, I have over two years of experience providing administrative support, managing schedules, and ensuring effective communication for remote teams. I am skilled in leveraging productivity tools, prioritizing tasks, and maintaining confidentiality to meet business goals.
I have a strong background in administrative skills, organization, time management, communication, and social media management. My experience in research analysis, problem-solving, and technical proficiency has enabled me to deliver exceptional service and maintain efficiency in dynamic environments.
I am dedicated to providing comprehensive administrative support, managing email accounts, scheduling appointments, and creating social media posts to foster audience engagement. I am proficient in maintaining digital files, folders, and databases, performing data entry tasks, and processing financial documents.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Doren Specialist Hospital
Sep 2022 - Dec 2022 (3 months)
Handled inquiries via calls, emails and in-person interactions, ensuring customer’s satisfaction. Maintained detailed and accurate records of all customer interactions.
Virtual Assistant
Brand Cardinal
Jun 2021 - Aug 2022 (1 year 2 months)
Provided comprehensive administrative support to clients, ensuring smooth operations. Managed email accounts, responded to inquiries, and scheduled appointments using Google Calendar.
Education
Degrees, certifications, and relevant coursework
Imo State Polytechnic
Higher National Diploma (HND), Microbiology
2020 - 2022
Imo State Polytechnic
Ordinary National Diploma (OND), Science Laboratory Technology
2016 - 2018
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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