
London Vinger
@londonvinger
I resolve end-user IT issues across devices, software, networks, and Microsoft 365 environments.
What I'm looking for
I've supported end users at Avaso, General Siphiwe Security Advisory, and Technology Corporate Management by resolving hardware, software, and connectivity issues.
At Avaso, I provided first- and second-level support for desktops, laptops, tablets, printers, and peripherals. I installed and troubleshot Windows, macOS, applications, Active Directory, and Microsoft 365 while managing tickets and working toward SLA targets.
At Technology Corporate Management, I installed, configured, and maintained IT equipment and supported software deployments for organizations including FNB, Smollan, MTN, and Capitec. I also maintained support documentation and minimized downtime through thorough troubleshooting.
I bring a Diploma in Computer Networking, practical customer-service experience, and certifications in Microsoft, Azure, Cisco networking, routing and switching, cybersecurity, and software deployment. I'm open to relocation and eager to pursue international certifications that support organizational goals.
Experience
Work history, roles, and key accomplishments
Sales Assistant
AVI (Spitz)
Jun 2025 - Oct 2025 (4 months)
Built and maintained strong customer relationships to encourage repeat business. Operated cash register and POS system accurately, managed stock procedures, and assisted with opening/closing procedures.
Stock Controller
Zonderwater Correction Services
Jul 2024 - Sep 2024 (2 months)
Managed stockroom operations to ensure optimal efficiency and smooth flow of stock. Maintained accurate records, oversaw stock audits, and ensured compliance with safety standards.
Support Engineer
General Siphiwe Security Advisory
Jan 2024 - Jul 2024 (6 months)
Provided timely technical support to end-users, resolving hardware, software, and network issues. Installed and maintained IT equipment and administered system updates.
IT Technician
Technology Corporate Management
Nov 2022 - Nov 2023 (1 year)
Provided technical support during software installation and configuration. Installed and maintained IT equipment, administered updates, and maintained accurate documentation.
Dispensed fuel to customers with accuracy and safety. Processed transactions, communicated effectively, and monitored safety hazards.
IT Support Engineer
Avaso
Jan 2025 - Present (1 year 8 months)
Provided first and second-level support for end-user devices, printers, and peripherals. Managed ticketing system, supported Active Directory and Office365, and provided end-user training.
Education
Degrees, certifications, and relevant coursework
MSC Business College
N4 Certificate, Technical Support
2016 -
Completed N4 Certificate in Technical Support, covering IT support and cloud management fundamentals.
Central University of Technology
Diploma, Computer Networking
2017 - 2022
Pursued a Diploma in Computer Networking, focusing on network infrastructure and systems.
Microsoft
Microsoft Azure AI Fundamentals AI-900, Artificial Intelligence
2021 - 2021
Earned Microsoft Azure AI Fundamentals certification.
Microsoft
Microsoft Azure Fundamentals AZ-900, Cloud
2021 - 2021
Earned Microsoft Azure Fundamentals certification.
Microsoft
Microsoft Networking Fundamentals 98-366, Networking
2021 - 2021
Earned Microsoft Networking Fundamentals certification.
Cisco
Introduction to Cybersecurity, Cybersecurity
2021 - 2021
Completed Cisco Introduction to Cybersecurity course.
Seemahale Secondary School
Grade 12, General
2011 - 2015
Completed Grade 12 secondary education.
Cisco
Routing and Switching Essentials, Networking
Completed Cisco Routing and Switching Essentials, IoT, and IP Switching training.
Mindluster
Software Installation Deployment, Software
Completed software installation and deployment training.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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