Khalil UserKU
Open to opportunities

Khalil User

@khaliluser

Customer service professional with strong relationship-building skills.

United States
Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in a dynamic environment, with opportunities for growth and development.

I am a dedicated customer service professional with experience in building and maintaining strong customer relationships. My role as a Relationship Banker II at Region's Bank allowed me to identify and address customers' financial needs effectively. I pride myself on my ability to communicate clearly and empathetically, ensuring that each customer feels valued and understood.

During my tenure at InfoCision Call Center, I honed my skills in customer service, managing inquiries and providing solutions via phone and email. My educational background in Business and Economics has equipped me with a solid foundation in finance and analytical skills, which I leverage to enhance customer satisfaction and drive business success.

Experience

Work history, roles, and key accomplishments

RB
Current

Relationship Banker II

Regions Bank

Mar 2022 - Present (3 years 4 months)

Built and maintained strong customer relationships by identifying financial needs and offering suitable products and services. Communicated effectively with customers via phone and email to address their banking requirements.

IC

Customer Service Representative

InfoCision Call Center

Aug 2020 - Dec 2020 (4 months)

Served as a Customer Service Representative, handling customer inquiries and resolving issues efficiently. Maintained a high level of customer satisfaction through effective communication.

Education

Degrees, certifications, and relevant coursework

Auburn University at Montgomery logoAM

Auburn University at Montgomery

Bachelor's Degree, Economics

2018 - 2021

Activities and societies: The National Society of Leadership and Success

Pursued a degree in Economics at Auburn University at Montgomery. Was a member of The National Society of Leadership and Success.

WS

Wallace Community College Selma

Associate's Degree, Business

2015 - 2017

Activities and societies: Phi Theta Kappa Chapter President

Studied business fundamentals at Wallace Community College Selma. Served as the Phi Theta Kappa Chapter President.

Tech stack

Software and tools used professionally

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Khalil User - Relationship Banker II - Regions Bank | Himalayas