Open to opportunities

Khalil User

@khaliluser

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Customer service professional with strong relationship-building skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in a dynamic environment, with opportunities for growth and development.

I am a dedicated customer service professional with experience in building and maintaining strong customer relationships. My role as a Relationship Banker II at Region's Bank allowed me to identify and address customers' financial needs effectively. I pride myself on my ability to communicate clearly and empathetically, ensuring that each customer feels valued and understood.

During my tenure at InfoCision Call Center, I honed my skills in customer service, managing inquiries and providing solutions via phone and email. My educational background in Business and Economics has equipped me with a solid foundation in finance and analytical skills, which I leverage to enhance customer satisfaction and drive business success.

Experience

Work history, roles, and key accomplishments

Current

Relationship Banker II

Current

Regions Bank

Mar 2022 - Present (3 years 4 months)

Built and maintained strong customer relationships by identifying financial needs and offering suitable products and services. Communicated effectively with customers via phone and email to address their banking requirements.

Sales Communication Finance Banking Software Microsoft Excel Microsoft Word

Customer Service Representative

InfoCision Call Center

Aug 2020 - Dec 2020 (4 months)

Served as a Customer Service Representative, handling customer inquiries and resolving issues efficiently. Maintained a high level of customer satisfaction through effective communication.

Customer Service Communication Problem Solving Data Entry