Gael Francisco
@gaelfrancisco
Customer Service Representative at NS Outsourcing handling customer inquiries and resolving concerns.
Dominican RepublicWhat I'm looking for
At NS Outsourcing, I assist customers by addressing inquiries and providing accurate information. I identify customer concerns and offer effective solutions while following company procedures and quality standards.
I’m seeking remote opportunities in Email Support, Customer Support, and Administrative Assistance. I’m currently studying Software Engineering at Universidad del Caribe (UNICARIBE).
Experience
Work history, roles, and key accomplishments
Customer Service Representative
NS Outsourcing
Oct 2025 - Present (1 year 1 month)
Assist customers by addressing inquiries and providing accurate information. Identify customer concerns and provide effective solutions while following company procedures and quality standards.
Education
Degrees, certifications, and relevant coursework
Universidad del Caribe (UNICARIBE)
Currently Studying, Software Engineering
Currently studying Software Engineering.
Centro Educativo Enseña
Secondary Education, Mathematics and Technology
Completed secondary education with a focus on Mathematics and Technology.
ITAO Polytechnic
Technical Studies, Electronics
Completed two years of technical studies in Electronics.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Salary expectations
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