Open to opportunities

loise wambui

@loisewambui1

I manage confidential client intake, scheduling, records, and remote communication for healthcare-focused administrative support.

Kenya

Message

What I'm looking for

I'm seeking a fully remote Medical Virtual Assistant role where I can apply HIPAA-compliant confidentiality, patient or client intake, scheduling, case management, records organization, and empathetic communication.

I've managed confidential intake, assessment, referrals, appointments, and follow-up for a caseload of 30+ clients at Grace Chapel Fellowship Center. I maintain accurate records, protect client confidentiality, and coordinate with partner community programs.

As an independent online English tutor, I deliver one-on-one and group sessions remotely over Zoom while independently managing scheduling, client communication, and session records across time zones.

My counseling psychology background includes supporting students with academic and personal planning at Daystar University, where I maintained confidential records and coordinated with the registrar's office and support staff. I also provided administrative and scheduling support in Daystar University's Placement & International Students Office.

I'm HIPAA and Bloodborne Pathogen certified, comfortable with Microsoft Office, Google Workspace, Zoom, Google Classroom, and Microsoft Teams, and bring calm, empathetic communication under time pressure.

Experience

Work history, roles, and key accomplishments

Current

Counsellor

Current

Grace Chapel Fellowship Center

Jan 2022 - Present (4 years 7 months)

Managed confidential intake, assessment, and referral for a caseload of 30+ clients, maintaining accurate records and strict confidentiality. Coordinated appointments and referrals, tracked follow-ups, and liaised with partner agencies.

Case Management Patient Intake Scheduling Confidentiality HIPAA Records Management Referral Coordination

Current

Online English Tutor

Current

Independent

Jan 2019 - Present (7 years 7 months)

Delivered one-on-one and group instruction over Zoom, managing scheduling, client communication, and session records independently in a fully remote setting. Used Google Classroom, Canva, and AI tools to prepare materials and communicate with clients across time zones.

Zoom Google Classroom Canva AI Tools Scheduling Client Communication Remote Work English Teaching

Radio Co-Host

Truth FM & Kigooco FM

Jun 2021 - Nov 2021 (5 months)

Co-hosted weekly programming on mental health, engaging a broad audience and managing audience communications across Facebook, growing the following to 1,000+.

Public Speaking Social Media Management Audience Engagement

School Counsellor/Psychologist Intern

Daystar University

Sep 2018 - Oct 2019 (1 year 1 month)

Supported students with academic and personal planning, coordinating closely with the registrar's office and support staff. Maintained accurate, confidential student records.

Student Counseling Academic Planning Record keeping Confidentiality Coordination