Doreen Nkonge

Provided remote virtual assistant and executive support including inbox/email management, calendar coordination, appointment scheduling, reminders, document preparation, and administrative follow-up. Managed CRM/client databases and trackers and produced research and concise reports for client decision-making while handling confidential information responsibly.

Delivered freelance research and administrative support by managing client intake, clarifying requirements, scheduling, documentation, quality review, and follow-up for international projects. Conducted health/psychology/academic research and produced clear reports, summaries, presentations, and data analysis using SPSS, advanced Excel, and Power BI.

Managed remote counselling support by handling appointment scheduling, client communications, virtual-session coordination, and follow-ups. Maintained confidential client records and prepared reports and referral-related documentation while ensuring discretion and continuity of service.

Counselled cancer patients and families through psychosocial education, follow-up communication, and coordinated support activities. Helped introduce tele-support groups and digital case-tracking practices while supporting documentation and stakeholder reporting.

Provided counselling to adolescents and families, including follow-up support, community outreach, and health education. Maintained service documentation and prepared program summaries and evidence briefs while coordinating with schools, community partners, and other stakeholders.

Bachelor of Science in Counselling Psychology at Moi University (2018).