Loise Muiru
@loisemuiru
Administrative assistant and customer service professional focused on smooth coordination.
What I'm looking for
I’m a friendly, organized administrative assistant with over two years of experience in customer service assistance and office support. I’m trusted to manage calendars, emails, and calls, while keeping projects on track with clear, proactive communication.
In my current role as a Receptionist and Studio Coordinator at Kenyatta University Charles Media Photo Studio, I schedule photo shoots, client meetings, and venue bookings. I also coordinate timelines for photo and video editing and final delivery, while communicating updates on pickups and completed work.
Previously, I supported e-commerce operations as an E-Commerce Assistant for Jumia (Remote), where I created and managed online shops, listed products with accurate details and pricing, optimized listings using SEO best practices, and monitored inventory to keep listings current. I’m looking to bring this same reliability, client-first mindset, and project coordination strength to a team that values smooth day-to-day execution.
Experience
Work history, roles, and key accomplishments
Studio Coordinator
Charles Media
Mar 2024 - Present (2 years 4 months)
Scheduled photo shoots, client meetings, and venue bookings for Charles Media Photo Studio while coordinating timelines for editing and final delivery. Managed inbound/outbound calls and daily calendars, maintaining organized records and workflow schedules using Google Workspace.
E-Commerce Assistant
Jumia
Feb 2023 - Present (3 years 5 months)
Created and managed online shops, posting accurate product details and pricing while tracking projects and deadlines. Optimized product listings using SEO best practices, monitored inventory, and supported customer inquiries about products, orders, and pricing.
Direct Sales Representative
KCB Bank
Feb 2022 - Oct 2022 (8 months)
Supported daily banking operations, including till services, cash handling, and customer transactions. Assisted clients with account inquiries and delivered front-line customer service in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Kenyatta University
Bachelor of Commerce, Commerce
2020 - 2025
Pursued a Bachelor’s degree in Commerce at Kenyatta University from 2020 to 2025.
Kambui Girls High School
KCSE, KCSE
2011 - 2014
Attended Kambui Girls High School and completed KCSE studies from 2011 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
oxoxid.my.canva.siteJob categories
Skills
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