Looking for a job

Mercy Kaluki

@mercykaluki

Message

I keep remote operations organized through schedules, documentation, client communication, and follow-through.

Kenya

Message

What I'm looking for

I'm looking for a remote administrative, virtual assistant, or operations support role where I can coordinate schedules, documentation, client communication, and priorities while helping a team maintain organized, reliable workflows.

I've supported daily operations at Summitline Properties Ltd by coordinating schedules, meetings, internal communication, service delivery, client bookings, and task follow-ups. I keep records, reports, and digital information organized so priorities and workflows stay on track.

Across ECLOF Kenya, Mirage Technologies Ltd, Faulu Microfinance Bank, and Classic Collections, I've managed calendars, emails, financial documentation, customer inquiries, onboarding support, and social media coordination. I'm comfortable supporting remote teams with Microsoft Office, Google Workspace, Notion, Asana, Zoom, QuickBooks, and CRM systems.

Experience

Work history, roles, and key accomplishments

Administrative & Operations Support

Summitline Properties Ltd

Jan 2025 - Mar 2026 (1 year 2 months)

Handled day-to-day administrative activities and supported smooth company operations. Managed schedules, meetings, internal communication, and follow-ups to keep tasks moving.

Administrative Support Operations Support Calendar Management Meeting Coordination Documentation Report Preparation Client Communication Digital Records Management Workflow Coordination Social Media Coordination

Virtual Assistant & Customer Service Representative

ECLOF Kenya

Feb 2023 - Dec 2024 (1 year 10 months)

Managed emails, calendars, client communication, meeting schedules, and digital records. Prepared reports and supported financial and administrative documentation.

Email Management Calendar Management Client Communication Meeting Scheduling Digital Records Management Report Preparation Administrative Support Customer Service

Administrative Assistant & Accountant

Mirage Technologies Ltd

Jan 2022 - Dec 2022 (11 months)

Managed emails, appointments, communication, and routine administrative activities. Prepared financial records and payroll updates and maintained organized documentation.

Administrative Support Email Management Appointment Scheduling Financial Records Payroll Documentation Social Media Content Creation Office Administration