Logan Coutts
@logancoutts
Experienced restaurant manager and supervisor focused on service excellence.
South AfricaWhat I'm looking for
I am an experienced and dedicated hospitality professional with a proven track record of managing restaurant operations and leading front-of-house teams to deliver exceptional guest experiences.
Across multiple venues, I have overseen daily operations, staff scheduling, inventory and supplier coordination, and implemented training programs that improved service quality and team performance.
My hands-on background includes headwaiter duties, use of POS systems (iKentoo), cash management, payroll processing, and ensuring health and safety compliance to maintain smooth, efficient service.
I thrive in fast-paced environments, focus on staff development and customer satisfaction, and bring strong leadership, communication and problem-solving skills to every role.
Experience
Work history, roles, and key accomplishments
Rooftop Restaurant Supervisor
Gorgeous George Hotel
Jan 2024 - Present (1 year 9 months)
Supervising rooftop restaurant operations with responsibility for staff development, scheduling, financial accuracy, payroll, and maintaining high service standards in a busy hospitality environment.
Restaurant Manager & Head Waitress
Our Local
Jan 2021 - Jan 2024 (3 years)
Oversaw daily operations, staff scheduling, inventory management and supplier coordination; trained and supervised waitstaff to improve service and maintain compliance with health and safety standards.
Senior Waitress
Tjing Tjing
Jan 2019 - Dec 2021 (2 years 11 months)
Set up restaurant and bar areas, delivered attentive customer service, resolved guest issues, and processed orders and payments using the iKentoo POS to maintain smooth operations.
Supervisor & Shop Assistant
Marcel’s Frozen Yoghurt
Jan 2016 - Dec 2018 (2 years 11 months)
Managed daily store operations including yogurt machine prep, stock and deliveries, customer service, and processing payslips to ensure timely staff payments and smooth service.
Restaurant Supervisor
LoganCoutts-Rogers
Managed daily restaurant operations including staff scheduling, cash management and payroll, supplier coordination, and ensured high customer satisfaction through training and service oversight.
Education
Degrees, certifications, and relevant coursework
Unknown
Film & Television
2017 - 2019
Studied Film & Television from 2017 to 2019.
Wynberg Girls' High School
High School Diploma, Secondary Education
2011 - 2015
Secondary education completed at Wynberg Girls' High School from 2011 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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