Meagan Bedford

Overseeing daily operations and cross-department coordination to ensure customer satisfaction and operations compliance. Training and onboarding new staff members and ensuring accurate record keeping.

Manage and coordinate a team of 20+ staff members within a fast-paced environment. Conduct staff onboarding, training, scheduling, and ongoing performance monitoring.

Supervised guesthouse staff and assisted with daily operational management. Coordinated staff duties, stock receiving, inventory checks, and guest services.

Took orders and served guests, prepared drinks and plated desserts. Organized front and back of house and prepared for events according to customer themes.

Served guests and relayed orders with kitchen staff. Maintained a clean and healthy environment and participated in staff meetings to improve service and morale.

Created exciting drinks at a fast pace and served guests. Organized and maintained a clean working environment and assisted in stock control.

Created cocktails and served drinks, took orders and relayed them to the kitchen. Handled cash and performed cash-ups with precision, and planned and managed events.

Provided sales and product knowledge, managed stock control, and organized sections for client comfort.

Provided product knowledge and sales, and handled cash register and cash-ups.

Completed an Information Technology Support Diploma and a Human Resources Diploma, along with several certificates in supervision, payroll, bookkeeping, and Microsoft Excel.

Matriculated (Grade 12) from Goudveld High School in 2018.