At PWM Wealth, I manage Microsoft 365, Entra ID, Intune, Bitrix24, Jira, NavOne CRM, cloud servers, and databases for 25+ users and 40+ endpoints. I reduced employee onboarding time by 80%, improved endpoint compliance to 98%, and maintained 99.9% availability for critical cloud services.
I redesign Group Policy, streamline employee and device on/offboarding, and use SIEM and RMM monitoring to address security definitions, vulnerabilities, backups, and endpoint compliance. I also provide hands-on support across hardware, software, network, and system issues.
Previously at Seacom, I supported more than 500 business customers and resolved over 1,000 network incidents monthly involving VPNs, routing, and TCP/IP. I maintained ISP infrastructure, monitored network health and bandwidth, and achieved 90% average SLA compliance.
At Virtech Systems, I managed infrastructure across 20+ client sites, including Active Directory access, routers, switches, VPN tunnels, patch management, endpoint protection, and Apple Business Manager deployments.
