Ljubica Andjelic

Managed hiring and compensation processes, scaling the team from 8 to 14. Enhanced team performance through regular reviews, achieving a 40% overachievement in KPIs. Developed training plans and improved global project completion by 70%.

Resolved EOR issues quickly, achieving a 95% satisfaction rating. Managed operations across departments, increasing efficiency by 25% and reducing inter-departmental delays by 40%.

Orchestrated onboarding for over 5000 EOR employees, achieving a 92% NPS satisfaction rate. Spearheaded compliance projects and established a country knowledge base, reducing resolution time significantly.

Developed onboarding processes for EOR employees across 10 countries, enhancing workforce efficiency by 30%. Designed Employee Handbooks and streamlined processing times through automation.

Led a team of 220 teachers, improving teaching standards with a 75% success rate. Conducted over 300 interviews and implemented a feedback process that resulted in a low turnover rate.

Provided personalized attention to ESL students, delivering engaging lessons tailored to diverse learning styles. Utilized technology to enhance the learning experience.

Managed the opening of 14 startups, implementing health and safety procedures. Handled payroll and HR tasks, ensuring compliance and operational excellence.

Facilitated communication between departments and managed sensitive HR matters. Handled payroll and established a RACI matrix for clear role allocation.

Reduced office supply costs by 45% and improved communication processes. Conducted interviews and organized events, enhancing organizational efficiency.