LIZ User

Focused on lead generation and client outreach for sales initiatives. Responsible for identifying potential clients and initiating sales conversations to expand market reach.

Assisted in the daily operations and management of the sports club. Supported the General Manager in overseeing staff, member relations, and facility maintenance.

Provided comprehensive customer service to cruise line passengers, addressing inquiries and resolving issues. Ensured a positive customer experience by maintaining high service standards.

Supported marketing initiatives as a junior specialist for WYETHCME. Assisted in various marketing activities and client engagements to promote products.

Provided direct customer support and resolved complex inquiries for airline passengers. Maintained high service standards and ensured customer satisfaction through effective communication.

Managed passenger check-in, boarding, and baggage handling processes. Ensured smooth and efficient passenger flow at the airport, adhering to airline protocols.

Gained practical experience within the hotel's membership department. Assisted with member inquiries, administrative tasks, and supported daily operations.

Participated in on-the-job training, gaining exposure to airline operations and passenger services. Supported various tasks related to customer assistance and ground handling.

Engaged in on-the-job training focusing on air cargo operations. Assisted with logistics, documentation processes, and cargo handling procedures.

Completed a Bachelor of Science in Tourism Management. Gained comprehensive knowledge in hospitality operations, travel management, and customer service.

Obtained a High School Diploma. Developed foundational academic skills across various subjects.

Completed primary education. Built fundamental literacy and numeracy skills.