Open to opportunities

Christina Ofelea Valle

@christinaofeleavalle

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Tourism management graduate delivering customer-focused service and operational support.

Philippines

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What I'm looking for

I seek a customer-facing role in travel, aviation, hospitality, or service operations where I can apply my communication, organization, and service skills while growing professionally.

I am a Bachelor of Science in Tourism Management graduate with hands-on experience in customer service, sales, and administrative support across aviation, travel agency, and financial advisory roles.

My recent roles include Customer Service Agent at Cathay Pacific and Financial Advisor at PruLife UK, where I developed strong client communication, problem-solving, and service delivery skills.

I have been recognized as a Dean's Lister and for research excellence, and I held leadership roles in the Guild of Tourism Students, demonstrating commitment to quality, teamwork, and continuous learning.

I seek to contribute dependable, organized, and service-oriented work ethic to a growth-focused team in hospitality, travel, aviation, or customer service operations.

Experience

Work history, roles, and key accomplishments

Current

Financial Advisor

Current

PruLife UK

Feb 2025 - Present (1 year 1 month)

Provide financial advisory services and client support to develop insurance and investment solutions, maintaining client relationships and meeting sales targets.

Advisory Insurance Sales Financial Planning Customer Service Relationship Management Needs Analysis Communication

Current

Accounting Staff

Current

Stanza Aluminum and Glass Corporation

Aug 2023 - Present (2 years 7 months)

Performed accounting duties including bookkeeping, reconciliations, and financial record maintenance to support month-end closing and reporting processes.

Bookkeeping Accounts Payable Reconciliations Financial Reporting Excel Attention To Detail Time Management

Customer Service Agent

Cathay Pacific Airways

Apr 2023 - Jul 2023 (3 months)

Delivered passenger services at Ninoy Aquino International Airport Terminal 3, handling check-in, inquiries, and boarding assistance to improve customer experience.

Customer Service Communication Conflict Resolution

Customer Service Agent

CLC Travel Agency

Oct 2022 - Dec 2022 (2 months)

Provided front-line customer support for travel bookings and inquiries, managing reservations and assisting clients with travel arrangements.

Customer Service Communication Problem Solving Time Management

On-The-Job Trainee

LocalOn-board Milmarine Training Services

Aug 2022 - Aug 2022 (0 months)

Completed an on-the-job training program focused on maritime/aviation service skills as part of the APEX apprenticeship, supporting operational tasks and learning service protocols.

Safety Procedures Apprenticeship Teamwork Customer Service

Office Assistant

Office of Congressman Alfred Vargas

Jan 2018 - Jan 2019 (1 year)

Supported office operations during a 240-hour work immersion, performing administrative tasks and assisting staff with constituent services.

Administrative Support Communication Organization Office Operations

Education

Degrees, certifications, and relevant coursework

First City Providential College

Bachelor of Science, Tourism Management

2019 - 2023

Activities and societies: Guild of Tourism Students (Vice-President 2021-2022; Secretary 2020-2021); Outstanding Student Leader Awardee; Best Research Paper; participation in industry seminars and trainings.

Completed a Bachelor of Science in Tourism Management with recognition as Dean's Lister and involvement in student leadership and research awards.