Lizaveta Beliauskaya
@lizavetabeliauskaya
Solutions Consultant with expertise in IT sales and customer management.
What I'm looking for
I am a Solutions Consultant and Customer Support representative with over 5 years of experience in IT sales, customer management, and web hosting solutions. I have a proven track record in building strong client relationships, delivering tailored solutions, and ensuring customer satisfaction. My ability to navigate complex technical environments allows me to drive client success through proactive engagement and support.
In my current role as a Solutions Consultant at Touch Support, Inc. & SNF Back Office, I consult customers via chat, phone, and ticketing systems to provide tailored hosting solutions. I have regularly exceeded individual sales targets and client satisfaction KPIs, showcasing my commitment to excellence. Additionally, I have experience in UX/UI design, having designed a mobile wine search app during my training at IT-Academy, where I conducted competitor analysis and created interactive features.
Experience
Work history, roles, and key accomplishments
Solutions Consultant
Touch Support, Inc.
Feb 2020 - Present (5 years 4 months)
As a Solutions Consultant, I provided tailored hosting solutions to customers through various communication channels. I excelled in recommending cloud and bare-metal server packages, managed CMS hosting, and security add-ons, while consistently exceeding sales targets and client satisfaction KPIs.
UX/UI Design Trainee
IT-Academy
Oct 2022 - Jan 2023 (3 months)
During my internship at IT-Academy, I designed a mobile wine search app from concept to prototype. My responsibilities included conducting competitor analysis, UX research, and UI design, as well as creating interactive features like label scanning and educational content.
Education
Degrees, certifications, and relevant coursework
IT-Academy
Certificate, UX/UI Design
2022 - 2023
Completed a UX/UI Design Program where I designed a mobile wine search app from concept to prototype, conducted competitor analysis, UX research, and UI design.
Minsk State Linguistic University
Bachelor's Degree, Languages
2015 - 2020
Earned a Bachelor's Degree with a specialization in English Language & Teaching Methods and Russian as a Foreign Language.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Lizaveta?
You can contact Lizaveta and 90k+ other talented remote workers on Himalayas.
Message LizavetaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
