Lissa Schneider
@lissaschneider
Detail-oriented title clerk with expertise in administrative support.
What I'm looking for
As a dedicated Title Clerk and Warranty Administrator at Dahl Toyota, I excel in processing vehicle titles with precision and accuracy. My role involves researching vehicle titles, resolving issues promptly, and adhering to state processing guidelines. I pride myself on delivering exceptional customer service, responding to inquiries professionally and efficiently.
Previously, I worked as a Rework Returns Specialist at Hal Leonard, where I identified product inconsistencies and reported trends to improve quality. My experience as a Retail Associate at Spectrum further honed my customer service skills, allowing me to assist customers with technology-based services and ensure a seamless experience. With a background in administrative roles, I am adept at data entry, document management, and maintaining accurate records.
Experience
Work history, roles, and key accomplishments
Title Clerk, Warranty Administrator
Dahl Toyota
Feb 2022 - Present (3 years 5 months)
Processes vehicle titles with precision and accuracy, researching and resolving issues in a timely manner while adhering to state guidelines. Prepares, submits, and follows up on warranty claims, ensuring proper documentation and coordinating the tracking of all warranty parts.
Rework Returns Specialist
Hal Leonard
Mar 2021 - Present (4 years 4 months)
Identified product and content for labeling and distribution, inspecting products for issues or inconsistencies. Reported any issues or trends regarding the product to supervisors.
Retail Associate
Spectrum
Dec 2019 - Present (5 years 7 months)
Provided comprehensive service to customers in person, by email, and via telephone, ensuring high-quality service through courteous greetings and accurate inquiry responses. Efficiently processed payment transactions and established new accounts for customers.
Admitting, Cash Receipt Specialist
Winona Health
Jun 2017 - Present (8 years 1 month)
Assisted patients in-person and over the telephone to ensure high-quality patient care and registration services, updating established patient demographic information and establishing new accounts. Coordinated the posting of payments to appropriate accounts and accurately processed various insurance payments.
Customer Support Rep/Print Production 2
CTG (Xerox)
Feb 2013 - Present (12 years 5 months)
Served as the designated point of contact to receive, review, and electronically log customer jobs, managing and submitting meter readings while maintaining appropriate inventory supply. Performed product inspection before and after production runs, programming copiers to printing requirements and resolving technical issues.
Office Manager
Win Tech Electronics
Aug 2010 - Present (14 years 11 months)
Coordinated the processing of transactions and ledgers for Accounts Payable and Receivable, employee schedules, benefits, and payroll. Efficiently performed logistical evaluations and established new customer accounts.
Education
Degrees, certifications, and relevant coursework
Minnesota State College-Southeast
Certificate, Bookkeeping
Completed coursework in bookkeeping principles and practices. Gained proficiency in managing financial records and transactions.
North Central Technical College
Diploma, Parts and Inventory Control Specialist
Obtained a diploma as a Parts and Inventory Control Specialist. Developed expertise in managing parts inventory and control systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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