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@lissaschneider
Detail-oriented title clerk with expertise in administrative support.
As a dedicated Title Clerk and Warranty Administrator at Dahl Toyota, I excel in processing vehicle titles with precision and accuracy. My role involves researching vehicle titles, resolving issues promptly, and adhering to state processing guidelines. I pride myself on delivering exceptional customer service, responding to inquiries professionally and efficiently.
Previously, I worked as a Rework Returns Specialist at Hal Leonard, where I identified product inconsistencies and reported trends to improve quality. My experience as a Retail Associate at Spectrum further honed my customer service skills, allowing me to assist customers with technology-based services and ensure a seamless experience. With a background in administrative roles, I am adept at data entry, document management, and maintaining accurate records.
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Work history, roles, and key accomplishments
Dahl Toyota
Feb 2022 - Present (3 years 9 months)
Processes vehicle titles with precision and accuracy, researching and resolving issues in a timely manner while adhering to state guidelines. Prepares, submits, and follows up on warranty claims, ensuring proper documentation and coordinating the tracking of all warranty parts.
Hal Leonard
Mar 2021 - Feb 2022 (11 months)
• Identifying product and content for labeling and preparation for distribution.
• Inspect product to determine any issues or inconsistency through careful inspection, Report any issues or trends regarding the product to the supervisor.
• Performs other job-related duties as assigned by primary.
Spectrum
Dec 2019 - Mar 2021 (1 year 3 months)
Provided comprehensive service to customers in person, by email, and via telephone, ensuring high-quality service through courteous greetings and accurate inquiry responses. Efficiently processed payment transactions and established new accounts for customers.
Winona Health
Jun 2017 - Oct 2019 (2 years 4 months)
Assisted patients in-person and over the telephone to ensure high-quality patient care and registration services, updating established patient demographic information and establishing new accounts. Coordinated the posting of payments to appropriate accounts and accurately processed various insurance payments.
Served as the designated point of contact to receive, review, and electronically log customer jobs, managing and submitting meter readings while maintaining appropriate inventory supply. Performed product inspection before and after production runs, programming copiers to printing requirements and resolving technical issues.
Win Tech Electronics
Aug 2010 - Aug 2012 (2 years)
Coordinated the processing of transactions and ledgers for Accounts Payable and Receivable, employee schedules, benefits, and payroll. Efficiently performed logistical evaluations and established new customer accounts.
Degrees, certifications, and relevant coursework
Certificate, Bookkeeping
Completed coursework in bookkeeping principles and practices. Gained proficiency in managing financial records and transactions.
Diploma, Parts and Inventory Control Specialist
Obtained a diploma as a Parts and Inventory Control Specialist. Developed expertise in managing parts inventory and control systems.
Software and tools used professionally
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