SY
Open to opportunities

Stephanie Yeager

@stephanieyeager

Experienced administrative professional with a focus on operational efficiency.

United States

What I'm looking for

I am looking for a role that values operational efficiency and offers opportunities for growth.

I am an administrative and operations professional with over 20 years of experience in various sectors, including warranty processing, medical office support, and payroll administration. My career has been marked by a commitment to improving efficiency and reducing downtime while maintaining exceptional record-keeping and customer service. I thrive in fast-paced environments and have a proven track record of managing complex tasks with precision.

In my recent role as a Family Relocation Coordinator, I successfully managed out-of-state relocations, demonstrating strong planning and organizational skills. I developed comprehensive schedules for packing, travel, and resettlement, ensuring that all aspects of the transition were handled smoothly. My previous experience as a Warranty Administrator at Peterbilt Motors involved processing and verifying claims, where I maintained detailed records and trained new team members on warranty procedures. I am dedicated to fostering positive relationships and delivering outstanding service in every role I undertake.

Experience

Work history, roles, and key accomplishments

FC

Family Relocation Coordinator

Family Relocation Coordinator

May 2023 - Feb 2025 (1 year 9 months)

Managed a complex out-of-state relocation, demonstrating strong planning, organization, and execution skills. Developed detailed schedules for packing, travel, and resettlement, prioritizing housing, utilities, and school enrollment.

PM

Warranty Administrator

Peterbilt Motors

Feb 2018 - May 2023 (5 years 3 months)

Processed and verified warranty claims for accuracy and compliance with manufacturer standards. Assessed vehicle details to determine warranty coverage and managed electronic claim submissions.

VC

Service Scheduler / Payroll Administrator

Video Tech Center

Sep 2011 - Dec 2017 (6 years 3 months)

Scheduled daily service appointments, reducing technician downtime by 15% and travel time by 10%. Managed technician assignments and urgent service requests, communicating with customers on status.

PT

Medical Office Coordinator / Clinical Support Associate

Pain Wellness Center / Back to Fitness Physical Therapy

Oct 2005 - Sep 2011 (5 years 11 months)

Managed front desk operations, including scheduling, insurance verification, and multi-line phone systems. Maintained medical records, supported revenue cycle, and ensured HIPAA compliance.

JP

Medical Records Clerk

Johns Hopkins Community Physicians

May 2001 - Oct 2005 (4 years 5 months)

Maintained HIPAA-compliant medical records, assigned diagnostic codes, and processed record requests. Organized patient charts and prepared daily appointment reports.

Education

Degrees, certifications, and relevant coursework

TB

The Catholic High School of Baltimore

High School Diploma, General Studies

0

Completed high school education.

Tech stack

Software and tools used professionally

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Stephanie Yeager - Family Relocation Coordinator - Family Relocation Coordinator | Himalayas