Kay-Ann Daley

I am a dedicated Virtual Executive Assistant with over four years of experience in remote assistance, specializing in CRM tools and administrative operations. My expertise lies in calendar management, inbox organization, and supporting daily business functions for CEOs and growing teams. I pride myself on being dependable, detail-oriented, and resourceful, always finding smart, simple ways to keep things on track.

In my previous roles, I have successfully handled a high volume of client queries, improved operational efficiencies, and implemented systems that significantly reduced administrative errors. For instance, while working as a Front Office Administrator at Express Fitness, I increased client retention by 25% through effective communication and quick resolutions. My ability to coordinate complex schedules and manage digital filing systems has consistently enhanced workflow efficiency and executive availability.

Recognized for my contributions, I have received multiple Employee of the Month awards and a Leadership Excellence Award for my commitment to enhancing team productivity and customer satisfaction. I am passionate about leveraging my skills to support executives and contribute to the success of dynamic teams.